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Hotel Neri Relais & Chateaux

Name: Hotel Neri Relais & Chateaux
Address: Carrer de Sant Sever, 5, Barcelona, Catalunya, Spain, 08002, Carrer de Sant Sever, 5, Barcelona, 08002, Spain
Rating: 9.4

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9.4

/10

Exceptional

386 reviews

What Guests Say About Their Stay

Aaron

10.0

/ 10

Beautiful hotel - a bit difficult to get in and out with a car, but loved it.

Aimee

10.0

/ 10

I received a very warm welcome when I arrived, and the staff and service were e excellent, and my room wonderful. And, the location was great.

Jamie

10.0

/ 10

We stayed in the adjacent apartment building. Perfect for our young family. The rooms are amazing and the rooftop pool with views of the Cathedral is incredible. Our kids were in the pool every day. Tomas on the door and Simon at the front desk were fantastic. I e-mailed a couple of times before the stay and got responses right away. This is an amazing team. I will be staying here again on my next trip to Barcelona!

In the Area

See Map

Carrer de Sant Sever, 5, Barcelona, Catalunya, Spain, 08002

Main Facilities

Laundry service

Luggage storage

Elevator

Rooftop terrace

Picnic area

Library

Hotel Neri Relais & Chateaux is a 5-star hotels that has been welcoming guests since 2003. The accommodation went through a renovation in 2020. Hotel Neri Relais & Chateaux is part of Anima Hotels under Independent. There are 28 rooms spread across 3 floors.

What's around Hotel Neri Relais & Chateaux

Carrer de Sant Sever, 5, Barcelona, Catalunya, Spain, 08002

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Discover More About Hotel Neri Relais & Chateaux

General Information

Location

Located at Carrer de Sant Sever, 5 in Barcelona, Spain. Those looking to explore will find Barcelona Olympic Foundation, Diocesan Museum of Barcelona, and Plaça Reial nearby.

Facilities & Amenities

Hotel Neri Relais & Chateaux has Laundry service, Luggage storage, Elevator, Rooftop terrace, Picnic area, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 34 93-3040655

All facilities in Hotel Neri Relais & Chateaux

Swimming Pool

Functional Hall

Common Space

Lobby

Exterior

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Luggage storage
Concierge

Activity & Leisure

Library
Picnic area
Outdoor Seasonal Pool

Public Facilities

Elevator
Smoke Free Property
Safety deposit box
Coffee shop

Meals & Dining

Breakfast
Snack bar

Accessibility

Step-Free Path to Entrance
Accessible parking
Braille/Raised signage
Well Lit Entrance Path
Wheelchair Accessible Public Washroom

Accommodation Facilities

Banquet Hall
Rooftop terrace
Terrace

Shuttle Service

Accessible Shuttle

Connectivity

Wi-Fi
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LAN Internet access
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Travelling with Companions

Babysitting

Accommodation Policy & General Information in Hotel Neri Relais & Chateaux

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from April to October.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Neri Relais & Chateaux	28
Number of floors in Hotel Neri Relais & Chateaux	3
Another facilities in Hotel Neri Relais & Chateaux	Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Hotel Neri Relais & Chateaux

What is normal check-in & check-out time at Hotel Neri Relais & Chateaux?

The standard check-in time at Hotel Neri Relais & Chateaux is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Neri Relais & Chateaux?

Hotel Neri Relais & Chateaux is a 5.0-star hotel.

How many floors does Hotel Neri Relais & Chateaux have?

Hotel Neri Relais & Chateaux has 3 floors.

How many rooms are available at Hotel Neri Relais & Chateaux?

Hotel Neri Relais & Chateaux has 28 rooms in total.

What do past guests say about Hotel Neri Relais & Chateaux?

Hotel Neri Relais & Chateaux is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Neri Relais & Chateaux

Overall Ratings & Reviews Hotel Neri Relais & Chateaux

Other sources (386)

9.4

Exceptional

From 386 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.4

Service and Facilites

9.6

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Traveler Reviews Hotel Neri Relais & Chateaux

Number of reviews per page

Top reviews

Aaron

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel - a bit difficult to get in and out with a car, but loved it.

Diana

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was a cute stay but not a five star. The rooftop pools are tiny and more like a dipping small pool. There are no drinks or food there. Also our room was in a completely seperate building across the hotel main lobby. Felt more like an Airbnb than a luxury hotel .

Aimee

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I received a very warm welcome when I arrived, and the staff and service were e excellent, and my room wonderful. And, the location was great.

Jamie

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

William Christopher

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This hotel offers Gothic Quarter style aesthetic and charm along with modern comfort and amenities. The restaurant is excellent, the staff was gracious and helpful, and we really loved the rooftop pool. We especially appreciated the elevator and the generous air conditioning! Highly recommend for a stay in Barcelona!

Joseph

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is situated in the heart of the Gothic quarter. Very, very historical and charming. Hotel is elegant, artistic, and with all modern conveniences. Outdoor portion of hotel restaurant is in a historically significant plaza. Sitting there sipping wine would in itself be a nice holiday, but, of course, Barcelona is one of the great cities of the world.

Catherine

Friends and family Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Thomas greeted us at the door and made sure everything was in order and handling whatever we needed during our stay. A beautifully appointed hotel in the perfect spot of the Gothic Quarter. When we return to Barcelona, we will stay at Hotel Nero.

Marita

with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Quiet, clean and very close to all interesting museums and cathedrals!

Jasmine

Leisure with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

The staff were incredibly friendly, engaging and helpful. Their English was great, and it made visiting smoother as our Spanish is terrible

Molly

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

The staff was so attentive and helpful for our every need. We loved the hotel and the great little spots we found close by!

Anthony

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The desk girls were awesome! The room service was excellent. The porters were over the top helpful. Jasmine the young front desk girl was exceptional. The whole staff couldn’t be more accommodating. Thank everyone!

Edward

Friends and family Family

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Stayed in the annex which is quiet and comfortable

Veletta

Friends and family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

An elegant, beautifully curated space with responsive, classic service. Lovely touches like handwritten notes and small complimentary snacks. For those traveling with their furry friends it is pet friendly with a fee and amenities. Enjoyed.

Analucia

Leisure with Partner

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful hotel. Staff was incredibly nice and helpful. Loved the location.

Robert

Leisure

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Fantastic, wonderful service from the staff and the place is visually enchanting

Lara

Leisure with Partner

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

I felt underwhelmed with my stay, I paid a lot of money for the terrace room but it wasn’t worth the price at all. The terrace was overlooked by construction work and during the day I had no privacy as the construction workers would be looking down on the terrace. The terrace was also so bare and not what I’d expect from a five star hotel. The room service was okay but again, nothing outstanding for the price. The saving grace was the service from the doorman. Other than that, I wouldn’t recommend staying here if you’re looking for a luxury experience.

Jianwei

with Partner

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Amazing

Fazia

with Partner

10.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

The best hotel in the Gothic Zone due to hospitality, walkability & exceptional service by staff, especially the ever personable & charming Thomas & the wonderful female concierge who assisted in booking our restaurant reservations.

Carl

Leisure

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.

sara

Leisure Family

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48