Puerto Azul Marbella

Honestly it was a shocking experience we had ants in our room both night even though we asked them to clean which they apparently never did and we had to wait and extra hour for our room and they still charged us more when we left.

Great stay, 2nd time now and will definitely be booking to go back again next year.z

Grande chambre avec cuisinette (nous ne l'avons pas utilisé à part les verres); salle de bain assez grande; 2 lits collés pour un grand lit, confortable; sol sans tapis ce qui est apprécié. Situation à 2 pas de la promenade; balcon avec vue sur la mer très apprécié; personnel serviable. Coffre-fort payant (5 euros/jour). AC silencieuse et efficace. Le seul point négatif est la penderie qui est très petite pour un séjour de plus de 2 nuits pour 2 personnes et il n'y a pas de porte valise.

Sadly, we were very disappointed with our stay. While the room was fine and the interior looked very much like the photo, (1) our sea view was obstructed in part by the view the roof of the restaurant, (2) the beach was directly in front of us but was completely inaccessible due to the trucks carrying sand across the entire stretch of the beach in front of the hotel and for a good half mile of the beach, which the front desk staff said is done every year around this time to fight erosion, (3) the noise associated with those trucks was overwhelming and started early in the morning and went well into the evening, (4) there was also noise due to room renovations within the hotel, (5) there was only ~3 minutes of hot water for each shower leading to a cold shock at the finish. This was not as promised, and we were not able to enjoy the patio or the sea view or even the room, nor the proximity to the beach, due to all of the trucks and noise on the beach (photos of our “sea view”). Noting that our next hotel was also having some construction, but they notified us well in advance, giving us the option to take an upgraded room away from the construction, or to cancel altogether. We wish Puerto Azul had been so gracious and honest. We complained to the hotel - no response. After reserving this hotel months in advance and traveling across two continents and an ocean to vacation in Marbella, this stay has certainly tainted our experience. We will not return to this hotel.

The studio was clean. The TV had a good range of UK channels. The kitchen had a very old slow hob and the fridge door was the wrong way round making it difficult to access. The shower was small and cramped and the bathroom could do with updating. The balcony was a reasonable size but only got sun for an hour in the morning as it faced east. The hotel only had a small reception area and there was no bar. The only outside space was in front of the hotel which had a small pool and loungers but only got limited sun in the morning. The hotel is located right on a the front at Marbella and is very close to supermarkets and restaurants. Parking is very difficult and I would not recommend a car.

Great spot. Nice clean spacious apartment with large balcony and an amazing side sea view

Super location, super quick check-in and a clean spacious room. Really enjoyed our stay.

If you want a quality stay in Marbella at an affordable price, well located for beach/prom/bus stops this will fit the bill nicely for most people. Great staff/spotless rooms with a choice of restaurants. I am very happy to recommend and happy to stay again.

Great beach access, central location.

Best place

Great location

Overall a very pleasant stay Excellent location friendly staff The rooms were spacious and clean Only major negative was a very small single bed which I found uncomfortable

It was a decent hotel if you’re looking for something reasonably priced. Since it was our first time in Marbella, it turned out to be a great option—close to major beach clubs and main/majority of attractions.

Staff and hotel in general all very good Negative very small bed no duvets

No parking

Great place to stay! The hotel staff were incredibly friendly and helpful throughout our visit. There are countless restaurants within walking distance, offering plenty of dining options. Plus, the beach is just a minute’s walk away — perfect for relaxing by the sea anytime you want!

Brilliant property, great location, fabulous staff and lovely and clean. Also got an upgraded room which was a bonus x

Beautiful Sea/Promenade view! Big balcony! Very friendly and helpful staff! Spacious room, good lighting. Accurate nice kitchenette has everything you will need. Perfect location: close to beach, chains of restaurants along the sea cost, also just 15 min. walk to old town and shopping street. Taxi and tour's pick up across the hotel.

Excellent location but room was in need of a renovation, especially the bathroom. Tiles old and dirty with stains around the toilet rim. After reading reviews it was obvious we were not in an updated room. Room was also smaller than anticipated and we needed to move the table in order to fit 2 suitcases. Beds were super hard even though we were advised they were new. Also first hotel I’ve stayed at where they were charging 3 euro per day charge for use of the safe. Unless you could get an updated room I would look at other hotels in a similar location.

Property is getting tired