Four Seasons Resort Koh Samui

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The staff here are 100000/10. We have never such such attentive, kind, and amazing service as we did here. The views are gorgeous, the details in the room are out of this world. We had a wonderful stay!!

Top notch service. Amazing property and overall great experience

Top drawer experience: amazing hotel, location and staff.

The best of the best

Amazing place!! Villa had spectacular views! Food was great! And above all staff was the best!! Level of service was outstanding!

Perfect

Most epic of stays - Unparalleled

Probably the best water side property and service in all of Thailand

The hotel is fine. I think that’s probably all I can really say about it. Will I return; most definitely not. There’s a clear need for a general manager change. the GM was invisible in all senses. However, the Resort Manager was present and visible. We had numerous issues through the trip - including both lost laundry, a room change due to the insects in the area. The food is passable but that’s all that can really be said. Koh was nice however the menu is limited. Pla pla menu needs a complete refresh. There is very little in the way of options and we regularly heard other guests making meals up as the options were so poor! If one restaurant ran out of something, then no effort was made to move between outposts. The spa facility was excellent and we had numerous treatments both in the spa and at the house and they were all great. The property is in clear need of modernisation throughout and improvements to cleanliness. You’d regularly go to a toilet at a restaurant and find poo in the bowl or a frog sat in the same place for days. This property lets Four Seasons down. It is playing completely on the TV show and forgetting that guests need a reason to be there. If there were more flights out of the island, we would have checked out early and left the island. One thing about the island - it’s cheap tourism so when you leave the hotel you’re met with a sea of marijuana shops. Go elsewhere! Don’t waste your money as we did.

Amazing service. Family friendly (kids club and the people who work it are incredible). Food is amazing. The Thursday night dinner on the beach is incredible.

Our last stop in Thailand after stops in the north, Bangkok and Krabi and the Four Seasons was just what we needed to relax and recoup for a few days. Our first time to Koh Samui and the Four Seasons was so tranquil and serene and a nice break away from the crowds on the rest of Koh Samui, an island unto itself. The villa and resort were everything you could want to unwind for a few days. Stayed at several other 5 star hotels and resorts during our trip, but this was by far our favorite and if we ever return to Thailand would definitely stay again. Couple of minor disappointments. Booked the room about a week prior to our stay because our schedule was fluid, but we did not receive any communications from the Four Seasons until a few days prior to arrival and because we were traveling, we did not get to respond to their email on time to advise that we were staying as part of our 25th wedding anniversary trip. Also missed the email advising to download the resort app, so we could make dinner and massage reservations for the first evening. Lastly, on our last day, we had an evening flight from Koh Samui, and we asked to have a late check out by one extra hour. We were politely told the best they could do was half an hour. Understand they need to prepare the villa for the next guest, but felt like this was not a huge ask. The staff was friendly and amazing. My wife had a beachside massage and got bit by something on her face, but she was checked on repeatedly by staff

I’ve traveled extensively for decades and this is of the most spectacular properties I’ve been to.

Four seasons Samui is one of the most spectacularly, beautiful places you could ever find on planet Earth

Beautiful resort with very nice staff! They really take care of you.It’s a bit too quiet and food could do with some improvement.

Amazing people, property and facilities.

Stunning place. Great dining. Staff amazing

Best hotel in Koh Samui. They loved and cared for our baby during her 1st birthday celebration. Team was excellent and reflects the standards of the Four Seasons brand. They are a true testament to the Four Season portfolio.

Absolute luxury offering and epic views. The staff are literally the best we’ve ever experienced at a resort property. Very well run. Excellent food especially the Thai food at dinner.

Perfect place if you’re looking to chill!