Shangri-La Hotel, Bangkok

Hotels
Preferred Partner Plus
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9.1
/10
Exceptional
1,618 reviews

What Guests Say About Their Stay

L***m

10.0
/ 10
I had an amazing stay at this hotel during my trip to Bangkok, and it exceeded my expectations in every way. The first thing that stood out was how clean and well-maintained the entire property was. The rooms were spotless, the bathrooms gleamed, and even the hallways and public areas were kept in immaculate condition throughout my stay. The housekeeping team did a fantastic job each day, and it really added to the overall comfort. The location of the hotel is also unbeatable right in the heart of Bangkok, making it incredibly convenient to explore the city. Despite being centrally located, the hotel itself offered a peaceful and quiet atmosphere, perfect for relaxing after a full day of sightseeing. With its combination of cleanliness, comfort, and a prime location, this hotel truly made my Bangkok trip smooth and memorable. I wouldn’t hesitate to stay here again or recommend it to anyone visiting the city.

N***a

9.0
/ 10
The staff were very friendly and the service here is excellent. The hotel is near many good restaurants and not too far from Bangkok main attractions. Will come back for sure!

jintana

10.0
/ 10
Impressed service If you have the opportunity to stay and introduce other people, please pay close attention.
See original

Kimby

10.0
/ 10
Very lovely staff and wonderful pool. Loved the waterfront suite we had. Would recommend!

Maree

10.0
/ 10
The buffet breakfast was the biggest and best I’ve ever seen!! It was amazing!!
In the Area
See Map
89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand, 10500

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
See more
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Nestled along the largest riverfront setting resides Shangri-La Hotel, Bangkok, an enchanting riverside retreat in the heart of a very vibrant city. Here, guests are hosted with friendly and thoughtful service, entertained by innovative dining experiences and immersed with ease in the real and authentic Bangkok surrounds. With direct access to the SkyTrain, ferries and buses, the hotel is the perfect gateway to explore and discover bustling Bangkok, before returning to your own personal haven, where understated elegance soothes the senses and where happiness and delight flourish. With an inventory of 802 rooms and its advantageous location on the banks of the Chao Phraya River, adjacent to Saphan Taksin BTS SkyTrain station, the hotel is an ideal venue to cater large or small MICE groups without compromising its renowned five-star standard. The culinary paradise by the River of Kings comprises Salathip Thai Restaurant; Shang Palace showcasing authentic Cantonese cuisine; Volti restaurant & bar offering for the finest Italian cuisine; and NEXT2 Café, a vibrant all-day dining café with theatre-style live cooking buffet stations. The Horizon Cruise is the hotel's own riverboat, offering dinner cruises and charters. Impeccable service and personal attention from a caring staff are the perfect complement to the state-of-the-art facilities, providing the hallmarks for any Shangri-La Hotel, Bangkok stay.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand, 10500
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Lobby Shangri-La Hotel, Bangkok
Lobby 2 Shangri-La Hotel, Bangkok

Discover More About Shangri-La Hotel, Bangkok

Nestled along the largest riverfront setting resides Shangri-La Hotel, Bangkok, an enchanting riverside retreat in the heart of a very vibrant city. Here, guests are hosted with friendly and thoughtful service, entertained by innovative dining experiences and immersed with ease in the real and authentic Bangkok surrounds. With direct access to the SkyTrain, ferries and buses, the hotel is the perfect gateway to explore and discover bustling Bangkok, before returning to your own personal haven, where understated elegance soothes the senses and where happiness and delight flourish.

With an inventory of 802 rooms and its advantageous location on the banks of the Chao Phraya River, adjacent to Saphan Taksin BTS SkyTrain station, the hotel is an ideal venue to cater large or small MICE groups without compromising its renowned five-star standard.

The culinary paradise by the River of Kings comprises Salathip Thai Restaurant; Shang Palace showcasing authentic Cantonese cuisine; Volti restaurant & bar offering for the finest Italian cuisine; and NEXT2 Café, a vibrant all-day dining café with theatre-style live cooking buffet stations. The Horizon Cruise is the hotel's own riverboat, offering dinner cruises and charters.

Impeccable service and personal attention from a caring staff are the perfect complement to the state-of-the-art facilities, providing the hallmarks for any Shangri-La Hotel, Bangkok stay.

All facilities in Shangri-La Hotel, Bangkok

Bar, Cafe and Lounge Shangri-La Hotel, Bangkok
Bar, Cafe and Lounge
Swimming Pool Shangri-La Hotel, Bangkok
Swimming Pool
Entertainment Facility Shangri-La Hotel, Bangkok
Entertainment Facility
Fitness Center Shangri-La Hotel, Bangkok
Fitness Center
Lobby Shangri-La Hotel, Bangkok
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area
  • Terrace

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector
  • Business centre

Things to Do

  • Garden
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Sauna

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Supermarket

Transportation

  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internation Call
  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Aerobics
  • Outdoor tennis court

Kids and Pets

  • Babysitting with surcharge
  • Cribs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shangri-La Hotel, Bangkok

Important Note
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges THB 1,000.00/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:30 - 10:30.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Children's meal plan for guests staying at the hotel.

Children of registered hotel guests under the age of 6 can enjoy *buffet meals at no extra cost in the All Day Dining venue when accompanied by a paying adult; up to 2 children. For more than 2 children under the age of 6 or children who are 6 years and above but under the age of 12, a 50% discount on the buffet price will be given. *Buffet is subject to availability.

Airport transfer is available for THB 3,200.00/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Hotel, Bangkok
802
Number of floors in Shangri-La Hotel, Bangkok
25
Another facilities in Shangri-La Hotel, Bangkok
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Shangri-La Hotel, Bangkok

What are available facilities at Shangri-La Hotel, Bangkok?
There are top facilites at Shangri-La Hotel, Bangkok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hotel, Bangkok?
The standard check-in time at Shangri-La Hotel, Bangkok is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shangri-La Hotel, Bangkok provide breakfast?
Yes, Shangri-La Hotel, Bangkok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Hotel, Bangkok?
Shangri-La Hotel, Bangkok is a 5.0-star hotel.
How many floors does Shangri-La Hotel, Bangkok have?
Shangri-La Hotel, Bangkok has 25 floors.
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More Reviews from Other Guests in Shangri-La Hotel, Bangkok

Overall Ratings & Reviews Shangri-La Hotel, Bangkok

Traveloka (61)
Other sources (1,557)
9.2
Exceptional
From 1,557 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Hotel, Bangkok

Number of reviews per page
20
40
Top reviews
Kimby
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very lovely staff and wonderful pool. Loved the waterfront suite we had. Would recommend!
Maree
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The buffet breakfast was the biggest and best I’ve ever seen!! It was amazing!!
Barry
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
Robert
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Im a little late in getting to this review. This is a nice luxury hotel with a few problems. The rooms are great however they are slightly run down. I noticed scuffs on most of the furniture and over all everything felt just a little worn down. At this price point, given the choices in luxury hotels i had in Bangkok i felt like this was a bit of a letdown. Additionally when i mentioned my Expedia platinum status i was not given a room upgrade, this too was a letdown. I will be back to Bangkok but i'm not sure id give the Shangri-la another chance.
Read More
Sally-ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was as good as any I’ve experienced around the world. All staff were very pleasant and helpful. Great location.
Ethan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The cleaning lady was like a saint happy to have met her.
Ewelina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very polite and helpful, all spoke excellent English. The view was so lovely! I’m really happy with the layout of the room and bedroom. It smelled lovely, the scented diffuser elevated the space. The bed was very comfortable. I do have to mention though that I was a disappointed with the shower, the marble was visibly discolored, yellowed and didn’t match the walls. Gave a very unsanitary vibe. The room however was kept very clean and I was pleased with the room and laundry service. Overall very satisfied but given the building is older, highly recommend calling ahead to ensure the bathrooms meet your standards, if you are immunocompromised like me.
Read More
Maria Encarnacion Yabut De Los
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are friendly but the only comment that they put us in an old building and is oudated, the chandelier in the room was blinking, the small refrigerator that they provide doesn’t get cold.
Tara
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely loved this hotel. Stunning location - we had a river view room with balcony. Staff were so kind. The breakfast is like nothing I have ever seen before. The swimming pools like a dream.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

While in Thailand we stay at one of two places, Shangri la is excellent. Great breakfast, on the Kings river, restaurants everywhere in the immediate area, China town, shopping including tailors and all types of nightlife. We visit yearly. chris green
Ranjana
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent.. planning for next visit already
Robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hhhhh
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast is the best!
Ernest
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Shang Palace is excellent
EARNEST
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outstanding service and beautiful building inside and out will be back to explore other areas soon
Jacqueline
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful stay at the Shangri-La Bangkok. I arrived early and my room was ready 5 hours before check in which is such a great way to start a trip. I had a small issue with my room, but it was dealt with immediately and resulted in a benefit to me. The staff was great and the service excellent. Great location with easy access to a shuttle boat, BTS (train) and Grab cars and taxis. I would stay again!
Read More
Ken
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shangri La properties never disappoint
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast selection was very good with items to please all nationalities. Staff were attentive and efficient.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location in the heart of Bangkok with wonderful people.
Roosevelt Jr
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was very good.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Shangri-La Hotel, Bangkok

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Shangri-La Hotel, Bangkok

Traveloka (61)
Other sources (1,557)
9.2
Exceptional
From 1,557 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Hotel, Bangkok

Number of reviews per page
20
40
Top reviews
Kimby
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very lovely staff and wonderful pool. Loved the waterfront suite we had. Would recommend!
Maree
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The buffet breakfast was the biggest and best I’ve ever seen!! It was amazing!!
Barry
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
Robert
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Im a little late in getting to this review. This is a nice luxury hotel with a few problems. The rooms are great however they are slightly run down. I noticed scuffs on most of the furniture and over all everything felt just a little worn down. At this price point, given the choices in luxury hotels i had in Bangkok i felt like this was a bit of a letdown. Additionally when i mentioned my Expedia platinum status i was not given a room upgrade, this too was a letdown. I will be back to Bangkok but i'm not sure id give the Shangri-la another chance.
Read More
Sally-ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was as good as any I’ve experienced around the world. All staff were very pleasant and helpful. Great location.
Ethan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The cleaning lady was like a saint happy to have met her.
Ewelina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very polite and helpful, all spoke excellent English. The view was so lovely! I’m really happy with the layout of the room and bedroom. It smelled lovely, the scented diffuser elevated the space. The bed was very comfortable. I do have to mention though that I was a disappointed with the shower, the marble was visibly discolored, yellowed and didn’t match the walls. Gave a very unsanitary vibe. The room however was kept very clean and I was pleased with the room and laundry service. Overall very satisfied but given the building is older, highly recommend calling ahead to ensure the bathrooms meet your standards, if you are immunocompromised like me.
Read More
Maria Encarnacion Yabut De Los
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are friendly but the only comment that they put us in an old building and is oudated, the chandelier in the room was blinking, the small refrigerator that they provide doesn’t get cold.
Tara
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely loved this hotel. Stunning location - we had a river view room with balcony. Staff were so kind. The breakfast is like nothing I have ever seen before. The swimming pools like a dream.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

While in Thailand we stay at one of two places, Shangri la is excellent. Great breakfast, on the Kings river, restaurants everywhere in the immediate area, China town, shopping including tailors and all types of nightlife. We visit yearly. chris green
Ranjana
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent.. planning for next visit already
Robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hhhhh
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast is the best!
Ernest
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Shang Palace is excellent
EARNEST
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outstanding service and beautiful building inside and out will be back to explore other areas soon
Jacqueline
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful stay at the Shangri-La Bangkok. I arrived early and my room was ready 5 hours before check in which is such a great way to start a trip. I had a small issue with my room, but it was dealt with immediately and resulted in a benefit to me. The staff was great and the service excellent. Great location with easy access to a shuttle boat, BTS (train) and Grab cars and taxis. I would stay again!
Read More
Ken
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shangri La properties never disappoint
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast selection was very good with items to please all nationalities. Staff were attentive and efficient.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location in the heart of Bangkok with wonderful people.
Roosevelt Jr
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was very good.
Number of reviews per page
20
40