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Four Points by Sheraton Kampala

Hotels
Finding rooms for you...
9.4
/10
Exceptional
71 reviews

What Guests Say About Their Stay

Iryn

10.0
/ 10
The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn

Andrew

10.0
/ 10
I recently stayed at the Four Points by Sheraton Kampala and overall it delivered a solid, dependable experience in a very convenient location. The hotel is well positioned in Kampala, making it easy to access key business areas, restaurants, and main routes across the city. For anyone travelling on business, the location works particularly well. Rooms are modern, clean, and well maintained. The layout is practical, with comfortable bedding, good workspace, and reliable WiFi, which is essential for working while travelling. Housekeeping standards were consistent throughout the stay. Security is visibly taken seriously. There are controlled entry points, screening on arrival, and a reassuring presence of trained staff, which is important in this environment and aligns with what you would expect from an international brand. Service was professional and efficient. Staff were approachable, responsive, and handled requests without unnecessary delay. Check-in and check-out processes were smooth and well managed. The facilities, including the restaurant and rooftop pool area, are well kept and provide a good environment to unwind after a working day. Food quality was good, with a decent variety catering to both local and international preferences. If there’s an area for improvement, it would be minor refinements in service speed during peak times, but nothing that significantly impacts the overall experience.

Amy

10.0
/ 10
We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
In the Area
See Map
Plot No. 1 Elgon Terrace Kololo, Kololo Iv, Kampala, Uganda, 10109

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Four Points by Sheraton Kampala is a hotel is located at Kololo IV. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Kampala

Plot No. 1 Elgon Terrace Kololo, Kololo Iv, Kampala, Uganda, 10109
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Lobby Four Points by Sheraton Kampala
Lobby 2 Four Points by Sheraton Kampala

Discover More About Four Points by Sheraton Kampala

General


In Kampala (Kololo)

Location


A stay at Four Points by Sheraton Kampala places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Acacia Mall. This hotel is 0.9 mi (1.5 km) from Kisementi and 1 mi (1.5 km) from British High Commission.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Uganda Golf Course - 0.5 km / 0.3 mi
The Acacia Mall - 1.2 km / 0.7 mi
British High Commission - 1.4 km / 0.9 mi
Kisementi - 1.5 km / 0.9 mi
Uganda National Museum - 1.7 km / 1 mi
All Saints Cathedral - 1.8 km / 1.1 mi
Destreet Art Gallery - 1.9 km / 1.2 mi
Embassy of Belgium - 2 km / 1.3 mi
The Parliament of the Republic of Uganda - 2 km / 1.3 mi
Independence Monument - 2.1 km / 1.3 mi
Embassy of France - 2.3 km / 1.4 mi
Embassy of Sudan - 2.3 km / 1.5 mi
Embassy of Sweden - 2.5 km / 1.6 mi
Makerere University - 2.6 km / 1.6 mi
Mulago National Specialized Hospital - 2.7 km / 1.7 mi

The nearest major airport is Entebbe Intl. Airport (EBB) - 49.5 km / 30.7 mi

Facilities


Don't miss out on recreational opportunities including an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Kampala? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 10 meeting rooms. Free valet parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 142 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Four Points by Sheraton Kampala

Bar, Cafe and Lounge Four Points by Sheraton Kampala
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Kampala
Swimming Pool
Fitness Center Four Points by Sheraton Kampala
Fitness Center
Functional Hall Four Points by Sheraton Kampala
Functional Hall
Lobby Four Points by Sheraton Kampala
Lobby

Things to Do

  • Outdoor pool
  • Garden
  • Shops
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference rooms

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Four Points by Sheraton Kampala

Important Note
  • Pool access available from 7:00 AM to 8:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Kampala
142
Number of floors in Four Points by Sheraton Kampala
8
Another facilities in Four Points by Sheraton Kampala
Outdoor pool, Garden, Shops, Steam room, Smoke-free area

Frequently asked question in Four Points by Sheraton Kampala

What are available facilities at Four Points by Sheraton Kampala?
There are top facilites at Four Points by Sheraton Kampala such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Kampala?
The standard check-in time at Four Points by Sheraton Kampala is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Kampala provide breakfast?
Yes, Four Points by Sheraton Kampala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Kampala?
Four Points by Sheraton Kampala is a 3.5-star hotel.
How many floors does Four Points by Sheraton Kampala have?
Four Points by Sheraton Kampala has 8 floors.
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More Reviews from Other Guests in Four Points by Sheraton Kampala

Overall Ratings & Reviews Four Points by Sheraton Kampala

Other sources (71)
9.4
Exceptional
From 71 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Kampala

Number of reviews per page
20
40
Top reviews
MIKE
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NEW HOTEL, VERY CLEAN AND SAFE PLACE.
Iryn
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn
Andrew
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I recently stayed at the Four Points by Sheraton Kampala and overall it delivered a solid, dependable experience in a very convenient location. The hotel is well positioned in Kampala, making it easy to access key business areas, restaurants, and main routes across the city. For anyone travelling on business, the location works particularly well. Rooms are modern, clean, and well maintained. The layout is practical, with comfortable bedding, good workspace, and reliable WiFi, which is essential for working while travelling. Housekeeping standards were consistent throughout the stay. Security is visibly taken seriously. There are controlled entry points, screening on arrival, and a reassuring presence of trained staff, which is important in this environment and aligns with what you would expect from an international brand. Service was professional and efficient. Staff were approachable, responsive, and handled requests without unnecessary delay. Check-in and check-out processes were smooth and well managed. The facilities, including the restaurant and rooftop pool area, are well kept and provide a good environment to unwind after a working day. Food quality was good, with a decent variety catering to both local and international preferences. If there’s an area for improvement, it would be minor refinements in service speed during peak times, but nothing that significantly impacts the overall experience.
Read More
Afiif
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very welcoming and helpful with smiles
Michael
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a proper hotel, room is clean and staff smart
Stephen
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Gordon
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very clean!
syed
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very good business hotel but, they charge $40 per person for airport pick up or drop off so if you are sharing with your spouse or a work colleague the service cost £80 while if one travel on their own, it cost $50. Not eco-friendly at all.
Fred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent
Nabukeera
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Check in was so poor, room wasn’t ready til 6pm
Amy
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
Bright
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.
Barnett
icon-Business
Business
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The rooftop bar noise can be a nuisance
Johnson
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Very nice
Veronica
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Everything was excellent. I just wish there was a garden or rooms with a balcony.
Giacomo
icon-Business
Business
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Read More
Nicolas
icon-Business
Business
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
George
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Everything was excellent!
Nicolas
icon-Business
Business
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

I had a fantastic experience. The staff were incredibly welcoming and accommodating, the room was spacious, comfortable and clean, and the amenities were top-notch. I would highly recommend Four Points by Sheraton Kampala to anyone looking for a comfortable and enjoyable stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Four Points by Sheraton Kampala

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Overall Ratings & Reviews Four Points by Sheraton Kampala

Other sources (71)
9.4
Exceptional
From 71 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Kampala

Number of reviews per page
20
40
Top reviews
MIKE
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NEW HOTEL, VERY CLEAN AND SAFE PLACE.
Iryn
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn
Andrew
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I recently stayed at the Four Points by Sheraton Kampala and overall it delivered a solid, dependable experience in a very convenient location. The hotel is well positioned in Kampala, making it easy to access key business areas, restaurants, and main routes across the city. For anyone travelling on business, the location works particularly well. Rooms are modern, clean, and well maintained. The layout is practical, with comfortable bedding, good workspace, and reliable WiFi, which is essential for working while travelling. Housekeeping standards were consistent throughout the stay. Security is visibly taken seriously. There are controlled entry points, screening on arrival, and a reassuring presence of trained staff, which is important in this environment and aligns with what you would expect from an international brand. Service was professional and efficient. Staff were approachable, responsive, and handled requests without unnecessary delay. Check-in and check-out processes were smooth and well managed. The facilities, including the restaurant and rooftop pool area, are well kept and provide a good environment to unwind after a working day. Food quality was good, with a decent variety catering to both local and international preferences. If there’s an area for improvement, it would be minor refinements in service speed during peak times, but nothing that significantly impacts the overall experience.
Read More
Afiif
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very welcoming and helpful with smiles
Michael
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a proper hotel, room is clean and staff smart
Stephen
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Gordon
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very clean!
syed
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very good business hotel but, they charge $40 per person for airport pick up or drop off so if you are sharing with your spouse or a work colleague the service cost £80 while if one travel on their own, it cost $50. Not eco-friendly at all.
Fred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent
Nabukeera
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Check in was so poor, room wasn’t ready til 6pm
Amy
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
Bright
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.
Barnett
icon-Business
Business
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The rooftop bar noise can be a nuisance
Johnson
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Very nice
Veronica
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Everything was excellent. I just wish there was a garden or rooms with a balcony.
Giacomo
icon-Business
Business
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Read More
Nicolas
icon-Business
Business
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
George
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Everything was excellent!
Nicolas
icon-Business
Business
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

I had a fantastic experience. The staff were incredibly welcoming and accommodating, the room was spacious, comfortable and clean, and the amenities were top-notch. I would highly recommend Four Points by Sheraton Kampala to anyone looking for a comfortable and enjoyable stay.
Number of reviews per page
20
40