My family stayed one night here. The location is convenient and accessible. However, I was disappointed about quality of services and facilities. The hotel was old, smell of old building. The hallway was smell of cigarets. The staircases were clustered. The size of the family room is not accurate as stated. The AC was broken, we had to re-room. When we got another room, the door handle of balcony was broken, the jaw of bedside cupboard couldn’t close. The soundproof was poor. My parents couldn’t sleep at night due to loud sound of the club across the street. When I reported to the staff that our room didn’t have hair dryer and would like to borrow a hair dryer. The staff insisted wanting to check entire room, turning on the light regardless I stated that my parents had been already sleeping. I believed room check was not necessary, the staff member should be considerable to convenience and comfort of clients. The hotel should consider air quality of the hotel such as cleaning carpets, no smoking in hallways, removing all clusters etc. as well as improving customer services.