Does Oakwood Ha Long have a swimming pool?

Yes, a swimming pool is available at Oakwood Ha Long.

What do past guests say about Oakwood Ha Long?

Oakwood Ha Long is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Oakwood Ha Long

Name: Oakwood Ha Long
Address: No 9, Ha Long Street, Bai Chay Ward, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000, 09 Ha Long Road, Quang Ninh, 200000, Vietnam
Rating: 9.2

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9.2

/10

Exceptional

47 reviews

What Guests Say About Their Stay

Bui T. H.

8.5

/ 10

Clean and spacious, staffs are friendly and attentive, breakfast is good with plenty of options.

Stephen

10.0

/ 10

Great to stay clean, comfortable and close to everything... food was great, staff were wonderful and special mention to reception who were superb...highly recommend

Gary

10.0

/ 10

A great property, with amazing staff and facilities. just go and relax, you won't be disappointed .

Richard

10.0

/ 10

The resort was formally Premier which is good to know, as most drivers can’t find it. It has changed hands after covid and some of the buildings need to be bought up to new code so a lot of vacancies The staff and facilities are fantastic, especially for families The food was good too

In the Area

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No 9, Ha Long Street, Bai Chay Ward, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

This accommodation offers:

Outdoor pool

Children play area

Swimming pool

Restaurant

Wheelchair accessible

ATM/Banking

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Oakwood Ha Long is a 5-star villas that has been welcoming guests since 2019. It was previously known as Premier Village Ha Long Bay Resort. The accommodation went through a renovation in 2019. Oakwood Ha Long is part of Oakwood - Ascott under The Ascott Limited. There are 86 rooms spread across 3 floors.

What's around Oakwood Ha Long

No 9, Ha Long Street, Bai Chay Ward, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000

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Discover More About Oakwood Ha Long

General Information

Location

Located at 09 Ha Long Road in Ha Long, Vietnam. Those looking to explore will find Tuan Chau Island, Hòn Giếng Gối, and Hai Phong Museum nearby.

Facilities & Amenities

Oakwood Ha Long has Outdoor pool, Children play area, Swimming pool, Restaurant, Wheelchair accessible, and more.

Business Facilities

For guests traveling for work, Oakwood Ha Long has Meeting facilities available on-site.

Dining

Guests can stop by the café.

Contact

Email: ngoc.lethibich@oakwood.com
Phone number: +842032239999

All facilities in Oakwood Ha Long

Facility

Outdoor pool

Children play area

Swimming pool

Others

Accessibility

Wheelchair accessible
Accessible parking

Guest Services

24-hour front desk
24-hour security

Public Facilities

Restaurant
Room service
Coffee shop

Business Facilities

Meeting facilities

Meals & Dining

Breakfast buffet

Activity & Leisure

Children's play area
Spa
Outdoor pool

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in Oakwood Ha Long

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are allowed in the accommodation. Additional charges apply.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Oakwood Ha Long	86
Number of floors in Oakwood Ha Long	3
Another facilities in Oakwood Ha Long	Wheelchair accessible, Accessible parking, 24-hour front desk, 24-hour security, Restaurant

Frequently asked question in Oakwood Ha Long

What is normal check-in & check-out time at Oakwood Ha Long?

The standard check-in time at Oakwood Ha Long is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Oakwood Ha Long provide breakfast?

Yes, Oakwood Ha Long provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Oakwood Ha Long?

Oakwood Ha Long is a 5.0-star hotel.

How many floors does Oakwood Ha Long have?

Oakwood Ha Long has 3 floors.

How many rooms are available at Oakwood Ha Long?

Oakwood Ha Long has 86 rooms in total.

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More Reviews from Other Guests in Oakwood Ha Long

Overall Ratings & Reviews Oakwood Ha Long

Traveloka (24)

Other sources (23)

9.2

Exceptional

From 24 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.0

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Traveler Reviews Oakwood Ha Long

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Customer reviews

Verified Traveler

Staycation

10.0

/10

Reviewed 27 week(s) ago

The staff were enthusiastic and friendly.

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1 people find it helpful

Verified Traveler

Staycation

9.0

/10

Reviewed 43 week(s) ago

Friendly, but there were some issues, which were handled reasonably and resolved well.

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N***n

Staycation

10.0

/10

Reviewed 72 week(s) ago

Great! The pool closes at 6pm, which is too early.

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2 people find it helpful

Accommodation's Reply

30 Jul 2025

Dear Guest, Hello! Thank you very much for taking the time to review the quality and service at Oakwood Ha Long. We are very happy and proud to have brought you and your family a wonderful vacation at our hotel. Your comments will be forwarded to the hotel management for appropriate changes. We hope to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager

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T***ư

Staycation

9.2

/10

Reviewed 73 week(s) ago

Beautiful house, beautiful interior. Amenities are also quite ok. Beautiful swimming pool, very enjoyable to swim in. The food is very delicious, diverse, buffet so it suits the taste of many customers, the restaurant staff is very polite and enthusiastic. The hygiene is okay. Customer service is not very good, some staff are not friendly and enthusiastic in supporting customers.

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Accommodation's Reply

17 Jun 2025

Dear Guest, Thank you very much for taking the time to rate the service quality at Oakwood Ha Long. We are sure that you had a comfortable and relaxing stay at our hotel. We appreciate your comments to further improve the quality of our service. I will forward these comments to the hotel manager for timely action. Thank you once again for choosing us for your stay and I hope to have the opportunity to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager

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h***h

Staycation

9.4

/10

Reviewed 117 week(s) ago

Clean, super spacious room, friendly staff but the pool is not so clean, food is sometimes good, sometimes not.

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2 people find it helpful

Accommodation's Reply

14 Aug 2024

Dear Customer, Hello! Thank you for choosing to use services at Oakwood Ha Long. I am sure that you had a comfortable and relaxing stay at our hotel. I will take note of any shortcomings so that we can improve them immediately. I hope to welcome you back soon at Oakwood Ha Long. Best regards, Remco Christiaan Vaatstra General Manager

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Nguyen T. B. D.

10.0

/10

Reviewed 123 week(s) ago

Clean, beautiful, lots of trees, big swimming pool, many breakfast dishes.

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Accommodation's Reply

03 Jul 2024

Dear Ms. Phuong Mai, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long after your recent stay. I hope that with the high reviews after the recent vacation, we will have the opportunity to welcome your family as soon as possible at Oakwood "Second Home" on Ha Long Bay. Best regards, Remco Christiaan Vaatstra CEO

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N***n

Staycation

10.0

/10

Reviewed 128 week(s) ago

Friendly and enthusiastic staff, spacious rooms and fully equipped with modern facilities. Beautiful scenery, walking distance to the beach, many restaurants nearby.

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3 people find it helpful

Accommodation's Reply

29 May 2024

Dear Mr. Nguyen Tuan Anh, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long. I am sure that you and your family had a completely relaxing and comfortable vacation at our hotel. I will share your comments with all hotel staff, they will be very happy and proud of what they are doing. Wishing you good health and success in life. See you soon in the beautiful city of Ha Long. Best regards, Remco Christiaan Vaatstra CEO

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Bui T. H.

8.5

/10

Reviewed 131 week(s) ago

Clean and spacious, staffs are friendly and attentive, breakfast is good with plenty of options.

1 people find it helpful

Accommodation's Reply

11 May 2024

Dear Ms. Hang Bui, Xin chao! Warm greetings from Oakwood Ha Long. Thank you for having taken your time to share your experience regarding recent stay at our property. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I do looking forward to welcome you to Oakwood Ha Long in some point in future. Sincerely, Remco Christiaan Vaatstra General Manager

Kim C.

10.0

/10

Reviewed 176 week(s) ago

Villa is very large and beautiful. Service ok!

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2 people find it helpful

Accommodation's Reply

05 Jul 2023

Dear Ms. Chi, Thank you very much for trusting and choosing to use the service at Premier Village Halong Bay. I firmly believe that the hotel's facilities and service quality have brought you and your family great experiences during your recent stay. I hope to welcome you soon in the beautiful city of Ha Long in the near future. Best regards, Pham Vu Hoang CEO

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Truong V. A.

9.7

/10

Reviewed 180 week(s) ago

Nhân viên nhiệt tình, phòng sạch sẽ, đi với nhóm bạn mọi người đều hài lòng. Sẽ quay lại trong thời gian tới

3 people find it helpful

Accommodation's Reply

08 Jun 2023

Dear An Truong, Thank you very much for taking the time to rate the service quality at Premier Village Halong Bay. Wishing you good health and success in life. See you next time in the beautiful city of Ha Long. Best regards, Pham Vu Hoang

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Nguyen T. N. T.

10.0

/10

Reviewed 190 week(s) ago

Gia đình tôi đã có 1 ngày nghỉ thật tuyệt vời ở đây. Phòng ốc rộng rãi, sạch sẽ-thiết bị vs khá ok Đồ ăn sáng ngon và phong phú, nhân viên phục vụ rất nhiệt tình và nhanh nhẹn. Love Premier Village HL.❤️

5 people find it helpful

Accommodation's Reply

29 Mar 2023

Dear Ms. Ngoc Tu, Thank you very much for choosing and using the service of Premier Village Halong Bay Resort. I and the staff are very pleased that you and your family had a very relaxing and comfortable stay at our resort. Wishing you and your family good health and success. Hope to see you and your family soon at Premier Village Halong Bay. Best regards, Pham Vu Hoang CEO

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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