What is normal check-in & check-out time at Santa Luxury Hotel?

The standard check-in time at Santa Luxury Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Santa Luxury Hotel provide breakfast?

Yes, Santa Luxury Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Santa Luxury Hotel?

Santa Luxury Hotel is a 4.0-star hotel.

How many floors does Santa Luxury Hotel have?

Santa Luxury Hotel has 17 floors.

How many rooms are available at Santa Luxury Hotel?

Santa Luxury Hotel has 78 rooms in total.

Does Santa Luxury Hotel have a swimming pool?

Yes, a swimming pool is available at Santa Luxury Hotel.

Does Santa Luxury Hotel provide early check-in?

Yes, early check-in is available at Santa Luxury Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does Santa Luxury Hotel provide late check-out?

Yes, late check-out is available at Santa Luxury Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Santa Luxury Hotel?

Santa Luxury Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

Santa Luxury Hotel

Name: Santa Luxury Hotel
Address: 09 Do Ba, My An, Ngu Hanh Son, Da Nang, Vietnam, 550000, 09 Do Ba, Da Nang, 550000, Vietnam
Rating: 9.6

Hotels

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9.6

/10

Exceptional

432 reviews

What Guests Say About Their Stay

Tran N. N. C. N.

10.0

/ 10

I was very pleased with my experience at Santa; the front desk staff were very helpful.

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hesti h. r. p.

10.0

/ 10

The staff was superb. The reception staff were so welcoming. Tracy and Daisy were so fast to respond, kind, and welcoming with heart. So recommended to stay here when coming to Da Nang. The pool was so clean. The room was so clean and soundproof. Breakfast was so nice.

Erina D. R.

10.0

/ 10

My family stayed here for 3 days in a family room, and we really enjoyed the hospitality from the front office team (Daisy and Tracy). The hotel is in a strategic location. Overall, it was a very nice stay here.

NGUYEN T. H. N.

10.0

/ 10

The room was clean, the reception staff were lovely, and they even upgraded our room. Tracy and Katie were incredibly helpful to our family.

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Huyền K.

10.0

/ 10

The reception staff, Tracy and Katie, were very helpful during my stay; I had a good experience.

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In the Area

See Map

09 Do Ba, My An, Ngu Hanh Son, Da Nang, Vietnam, 550000

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Swimming pool

Late check-out

Laundry service

Restaurant

Luggage storage

Elevator

Family room

Santa Luxury Hotel is a 4-star hotels. Santa Luxury Hotel is part of Independent. There are 78 rooms spread across 17 floors.

What's around Santa Luxury Hotel

09 Do Ba, My An, Ngu Hanh Son, Da Nang, Vietnam, 550000

Discover More Places

Discover More About Santa Luxury Hotel

General Information

Santa Luxury Hotel is a 4-star hotels. Santa Luxury Hotel is part of Independent. There are 78 rooms spread across 17 floors.

Location

Located at 09 Do Ba in Ngu Hanh Son, Vietnam. Those looking to explore will find Mandarin Duck Garden, Vườn Suy Tưởng, and Da Nang nearby. Closest airport is Cảng hàng không quốc tế Đà Nẵng, 4.715 km away from the accommodation.

Facilities & Amenities

Santa Luxury Hotel has Outdoor pool, Children pool, Swimming pool, Late check-out, Laundry service, and more.

Dining

Guests can stop by the café.

Contact

Email: ota@santaluxuryhotel.com
Phone number: +842363589999

All facilities in Santa Luxury Hotel

Facility

Outdoor pool

Children pool

Swimming pool

Others

Meals & Dining

Breakfast
Breakfast buffet
Café

Public Facilities

Coffee/Tea in common areas
Elevator
Safety deposit box
Restaurant

Nearby Facilities

Beauty salon
Supermarket
ATM/Bank

Guest Services

Early check-in
Luggage storage
Bellboy service
Late check-out
Laundry Service
Tours
24-hour security
Doorman
24-hour front desk

Activity & Leisure

Massage
Outdoor pool
Spa

Accessibility

Roll-in shower
Wheelchair accessible
Accessible parking
In-room accessibility

Accommodation Facilities

Smoking area
Family room
Fireplace in lobby

Family & Kids

Children's pool

Connectivity

LAN Internet access
Wi-Fi in public areas

Transportation

Secure parking

Accommodation Policy & General Information in Santa Luxury Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

Additional Policy

***Extra charge for children:

- Childen under 6 years old will: FREE.

- Children from 6 - 11 years old: VND 200,000/night/pax with Breakfast.

- Children from 12 years above VND 300,000/night/pax

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Santa Luxury Hotel	78
Number of floors in Santa Luxury Hotel	17
Another facilities in Santa Luxury Hotel	Breakfast, Breakfast buffet, Café, Coffee/Tea in common areas, Elevator

More Reviews from Other Guests in Santa Luxury Hotel

Overall Ratings & Reviews Santa Luxury Hotel

Traveloka (401)

Other sources (31)

9.7

Exceptional

From 401 reviews

Provided by travelers on

Cleanliness

9.7

Room Comfort

9.7

Meal

9.5

Location

9.7

Service and Facilites

9.7

People often mention about Santa Luxury Hotel

All

Staff Friendliness (37)

Distance to City Center (33)

Surroundings (33)

Room Space (31)

Family Friendly (30)

Bedroom (29)

Hotel Area (26)

Bathroom (23)

In-house Restaurant (22)

Variety (21)

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Traveler Reviews Santa Luxury Hotel

Number of reviews per page

20

40

Customer reviews

cn

cao n. n. a.

10.0

/10

Reviewed 1 week(s) ago

The friendly and lovely reception staff were very helpful during my stay.

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Accommodation's Reply

05 Nov 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

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TN

Tran N. N. C. N.

10.0

/10

Reviewed 3 week(s) ago

I was very pleased with my experience at Santa; the front desk staff were very helpful.

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Find this review helpful?

Accommodation's Reply

27 Oct 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

hesti h. r. p.

10.0

/10

Reviewed 3 week(s) ago

The staff was superb. The reception staff were so welcoming. Tracy and Daisy were so fast to respond, kind, and welcoming with heart. So recommended to stay here when coming to Da Nang. The pool was so clean. The room was so clean and soundproof. Breakfast was so nice.

Find this review helpful?

Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Thank you for your stayed Santa Luxury Hotel We're appreciated for your comment, and we are so happy when we are hearing that you got the best experiences for your holiday in our hotel. Hope welcomes you back in next time and wish you all the best, great healthy and lucky. Thank you and Best Regard Santa Luxury Hotel

T***o

8.5

/10

Reviewed 6 week(s) ago

Friendly staff, beautiful hotel, convenient location near the beach.

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Accommodation's Reply

05 Oct 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

Erina D. R.

10.0

/10

Reviewed 6 week(s) ago

My family stayed here for 3 days in a family room, and we really enjoyed the hospitality from the front office team (Daisy and Tracy). The hotel is in a strategic location. Overall, it was a very nice stay here.

Find this review helpful?

Accommodation's Reply

28 Sep 2026

Dear Valued Guest, Thank you for your stayed Santa Luxury Hotel We're appreciated for your comment, and we are so happy when we are hearing that you got the best experiences for your holiday in our hotel. Hope welcomes you back in next time and wish you all the best, great healthy and lucky. Thank you and Best Regard Santa Luxury Hotel

YN

Yen N.

9.6

/10

Reviewed 7 week(s) ago

The reception staff were very enthusiastic, Daisy and Tracy provided excellent support. The breakfast menu needs more variety, and the food was a bit cold. The air conditioning was dry; the humidity in the room needs improvement.

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Accommodation's Reply

28 Sep 2026

First of all, thank you for your support and for choosing Santa Luxury Hotel. Thank you for taking the time to share your feedback after your stay. We are delighted to hear that you were satisfied with the service we provided. Your feedback is a great pleasure for all of our staff and motivates us to strive to improve the quality of our service and provide even greater customer satisfaction. We hope to welcome you and your family back again soon. We wish you happiness and many blessings in life. Sincerely, Santa Luxury Hotel

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G

Guest

10.0

/10

Reviewed 7 week(s) ago

Reception staff Daisy and Tracy were wonderful and supportive to our family.

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Accommodation's Reply

28 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

G

Guest

10.0

/10

Reviewed 7 week(s) ago

The family felt the Santa service was good, and the reception staff, Daisy and Tracy, provided excellent support.

See original

Find this review helpful?

Accommodation's Reply

28 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

NT

Nguyen T. Q. X.

10.0

/10

Reviewed 7 week(s) ago

The amenities are good, the hotel is small but has a gym. Hopefully it will be busier so they can offer a buffet breakfast instead of à la carte.

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Accommodation's Reply

19 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

NGUYEN T. H. N.

10.0

/10

Reviewed 9 week(s) ago

The room was clean, the reception staff were lovely, and they even upgraded our room. Tracy and Katie were incredibly helpful to our family.

See original

Find this review helpful?

Accommodation's Reply

19 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff and motivates us to improve the quality of our services and enhance customer satisfaction. We hope to welcome you back again. We wish you and your family happiness and good health always. From Santa Luxury Hotel

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QH

Quang H. H.

10.0

/10

Reviewed 9 week(s) ago

Good condition. Daisy and Tracy were friendly.

Find this review helpful?

Accommodation's Reply

08 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

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THIEU M. P.

10.0

/10

Reviewed 10 week(s) ago

The reception staff were very helpful, the rooms were clean, and the location was convenient.

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Accommodation's Reply

08 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

Ta Thi L.

10.0

/10

Reviewed 10 week(s) ago

The hotel was great, the receptionists Tracy and Daisy were very attentive, and I had a very satisfying experience.

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Find this review helpful?

Accommodation's Reply

08 Sep 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

HK

Huyền K.

10.0

/10

Reviewed 12 week(s) ago

The reception staff, Tracy and Katie, were very helpful during my stay; I had a good experience.

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Find this review helpful?

Accommodation's Reply

29 Aug 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

NL

Nguyễn L.

10.0

/10

Reviewed 13 week(s) ago

The hotel was very clean; I stayed for one night and the reception staff were very helpful.

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Accommodation's Reply

29 Aug 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

Le Nhu B. A.

10.0

/10

Reviewed 14 week(s) ago

Our group had a very satisfying two-night stay with the service. The reception staff were very attentive and helpful. The rooms were great 😁😊😍

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Accommodation's Reply

07 Aug 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

Le Nhu B. A.

9.7

/10

Reviewed 14 week(s) ago

It was a great experience, thank you to the reception staff for their assistance throughout my stay. I will definitely return to this hotel in the near future.

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Accommodation's Reply

07 Aug 2026

First of all, thank you very much for choosing Santa Luxury Hotel and for using our services. We appreciate you taking the time to share your valuable feedback after your stay. We are delighted that you were satisfied with our services. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to improve our services and customer satisfaction. We hope to welcome you back again. Wishing you happiness and good health. From Santa Luxury Hotel

See original

V***u

6.4

/10

Reviewed 15 week(s) ago

The room was tiny, not even 28 square meters, and to make matters worse, the air conditioning smelled strongly of cigarette smoke. It was incredibly unpleasant. The breakfast wasn't very varied. The only good thing was the free afternoon tea and the enthusiastic staff. But for nearly 1.5 million VND per night, it wasn't worth it.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.