Andi
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Unfortunately our stay was no where near the $338 per night price tag. The hallway to our room was littered with things (boxes, carts, random items, and things all over the carpet - clearly it’s rarely vacuumed). Also, our room’s air conditioner was incredibly loud (our friends were in another room and their air conditioner hardly made any noise) - this kept us and our kids up for two nights straight.
The pool area is pretty cool but we were weirded out by the lack of cleanliness… so it wasn’t very pleasant because we kept wondering how many months it had been since it was cleaned.
Finally, our keys (and our friends’ keys) did not work 4 times - once for me on the first day and once for my friends on day one (then it was re-keyed and didn’t work for the second time on day one) and then the two new keys for day two each had to be reprogrammed too. Definitely not what I’d expect for over $730 for two nights (for both myself and my friends).
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