Chateau Lacombe Hotel

Explore Chateau Lacombe Hotel
8.2
Very Good
From 3,886 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Chateau Lacombe Hotel

Number of reviews per page
20
40
Top reviews
Maurice
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I can't believe we have to pay for parking ontop of the cost of the hotel, should be included also can't believe you don't have complimentary coffee, also no plug in by the bed to charge phone. Not worth the price
Carolyn
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Front desk, amazing! Bedding comfortable. The rooms need an upgrade! Torn wallpaper, not thoroughly dusted, coffee maker not clean, towels thin and old. Breakfast buffet disappointing. Hot food not hot, but the croissants, coffee and orange juice were good.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Where it is
Sandie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Area is very bad, the room was old and not vacuumed in the corners or inder the desk. We arrive at 3 and just want a drink , to scary to go outside, both restaurant and lounge are closed we were told get a drink from the pop machine abd sit in the lobby
Aleksandra
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good breakfast. Nice and clean room.
Barrett
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff.
robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dared hotel but was clean and the staff and service was excellent, more than excellent. The la Ronde was pricey but good portions and very well done. We had multiple staff interactions that were impressive high quality service. Such a great experience. Only downside was the sated hotel but wouldnt stop me from staying again
Les
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Kari
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My first indication that we should have went somewhere else was when the old lady with the white hair behind the front desk was rude. It just went downhill from there. If you drive a truck, you'll have to park it down the road in the parking lot. Only very small vehicles will fit in the underground parkade. Our truck is brand new and it's beyond sketchy in this area. This just added to our stress. We get up to our room- it was disappointing how worn out everything looked. No mini fridge or microwave. TV and toilet don't work. Then we have to wait for maintenance. Then we get moved to a different room- that was even more worn out. Again, no mini fridge or microwave. The only good thing was the view. We were woke up by loud neighbors at midnight. It was so bad my husband went down to speak to the front desk. He was told there was several complaints from other guests. Well- nothing was done about it. The yelling went on until 4 am. We had to drive home- 5 hours away- with absolutely no sleep. I spoke with management when we checked out and we were given a discount on our parking fees. I definitely would not recommend this place.
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Sarah
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs renovations.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, staff were friendly, close to amenities. We were very happy with our stay.
Evelyn
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good. Enjoyed our stay.
Jayce
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. The property itself is dated and not very well maintained.
Brandon
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, the staff were excellent to deal with. The room had of course been through renovations over the years and there were some spots within the room that made it obvious, like it had been slapped together in a hurry. Parking can be limited depending on what you drive due to the height restrictions for their underground parking.
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Shawna
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very friendly and parking was very convenient for being downtown Edmonton.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Deanne and Warren
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are amazing! Very friendly!!
Ron
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room needs a lot of updating and maintenance.
Mike and Luke
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great
Michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great for an Oilers game, they have game day beer specials and a short walk to the arena
Number of reviews per page
20
40

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