Traveler Reviews iHOTEL & Conference Center Red Deer
Number of reviews per page
20
20
40
40
Top reviews
Dennis
Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff are helpful and the breakfast was great. This place needs updating though. Mattress was a sinker. Hall carpet was a trip hazard.
Rodger
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean & comfortable. Breakfast was ok. Pool & Hot tub were great.
Reanna
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hot tub was amazing, the room and service were great and have already talked about staying at the hotel again
Jennifer
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable beds, good breakfast.
Lee
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel has gone down hill. The couch and chair in the room were dirty with multiple stains on them. The breakfast was cold and not good at all. No more containers of yogurt just a big fishbowl of it with a soup ladle
Adam
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room showed its age a bit but it was great, I would stay there again for sure. Good staff, quiet rooms, good breakfast, instant really hot water, I just wish I had time to get down to the pool because it looked really nice.
Chelsey
with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We were given like no towels. 2 bath towels and 2 face cloths. Our chrome cast on tv wasn’t working. Asked everyday and kept being told someone would come fix it. No one did. The breakfast is very limited selections. And not good. Orange juice watered down. Coffee gross. Bread stale. The hotel restaurant on site is disgusting. The wings were burnt and the nachos had like 4 piece of dry ground beef on them. Only good thing about this hotel is the price.
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edna
with Partner
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Terrible…breakfast is Luke warm items/paperplates.
Chromecast was not working for full three day stay even though they said service company was called.
No online room service menu and taco plate was so basic we should not have ordered it.
No bathrobes in room to access pool/sauna in.
No response from hotel when I sent a message through the hotels.com access after receiving booking reservation.
Will not be staying here again.
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Said
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Poor service
Melissa
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Price was good. Room was very nice, staff were friendly, I will say the pool only being 3 feet is a little weird felt more like a kiddie pool. But overall nice place will stay again
Cody
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast was terrible and under cooked
Hedwig Jr
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice
Brenda
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great room
Mike
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Complementary breakfast was cold, bland and stale. Coffee was tasteless
Karl and Lori
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was clean, bed was ok, breakfast was pretty good.
Lester
Business with Partner
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was not very clean, breakfast was poor
Stacey
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly staff, nice hotel.
Patrick
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The breakfast was lacking some. But overall it was good.
Miranda
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hotel was great, rooms are beautiful
Meghana
with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very poor experience at this hotel. When we got to our room we tried to use the shower. This was an accessible room and the floor of the shower was just a continuation of the rest of the bathroom floor with no barrier. The drain was not working properly. When the shower was turned on the water began to pool on the floor. Within minutes the water had reached the toilet. If we had left the shower on for longer it would have flooded the whole bathroom and moved into the carpeted area. We called the front desk and they told us they would send someone… no one came. We were unable to shower that night. Next day we stopped at the front desk after breakfast (which by the way is nothing like the pictures of eggs Benedict and omelettes you see in the lobby and on the website). We asked for another room. They told us nothing was available. We wanted to check out early but They told us they would send someone to fix the drain. Someone came and looked at the drain. He said he needed a part to fix and would come back. We waited and waited and waited. No one came. By 5 pm we concluded he was probably not coming back. We were still unable to shower so we left the hotel early. We were not the only ones with issues at this hotel. 2 of the 3 times I was at the front desk someone was asking to be moved to another room or asking the for something to be fixed… the other time there wasn’t anyone but me at the front desk