It is a great hotel with exceptionally friendly staff, pristine rooms, amazing views, and delicious breakfast! Thank you to the reception staff for being so kind and helpful and to Khaled from the restaurant for being so attentive during our breakfasts. I would return to this hotel in a heartbeat!

Clean room, helpful staff

Everything about this hotel is First Class.

Everything was great except the patio resturant music late night was too loud. Karim at the check in was really good and very courteous. Ka

They were warm and respectful

Rooms are old and had a very narrow bathtub where it is even difficult to stand . Staff are friendly and restaurant were good quality

We booked and paid for an upgraded room With king bed and Nile view. When we arrived they said they didn't have that room. They didn't offer us a refund. They said they would move us in the morning but didn't until we called and reminded them

Ah h ghh

Very loud

Great location. Enjoying the beautiful Nile river view from our room. Good food and nice settings in several restaurants we had tried.

Hotel is looking outdated. Rudely told not to sit in tea lounge (there is no proper seating in lounge) whilst waiting for taxi. Breakfast was nice.

Excellent hotel excellent location Fromt desk personnel Mr Mahmoud Omar was a wonderful help - thank you .

Clean room, good location

This hotel is very tired and really needs a refresh. Intercontinental is an aspirational luxury brand. This hotel is more like a cheap budget motel. The real issue is price point and brand projection do not match. Arrived early after 22 hours of travel to be told “no rooms until 3:00 PM” - at 5:00 PM only room available turned out to be a smoking room. The room was very degraded. Towel rails fell off the wall, tap handles feel off and the wall paper was peeling. Water from the shower leaked on the panels which were falling to pieces. The room was filthy. Pieces of rubbish embedded into the carpet and dust balls around the furniture. The aircon vent was disgusting. Entertainment was provided by the local nightclubs which blared music to 4:00 AM. Soundproofing was non existent. Checked out and went to the Sheraton. Which is lovely.

Staff upgraded me to a Nile view room. When construction noise h be othered me they moved me six rooms lower and brought a complimentary basket of fruit - service was great, spa and spa services were fantastic.

Beautiful ambient and peaceful

Beautiful property, great spa, gym and swimming pool. Rooms need some update but comfortable and those facing the river have an incredible view. Multiple restaurants and coffee shops but service can sometimes be slow in some. Security is tight. Front desk and concierge et front door staff were helpful. Check-in and check-out were fast and accurate. Unfortunately the area around have few attractions except the Egyptian museum which is moving out. There are abandoned homes around despite some embassies and the parliament is close nearby. Downtown is nearby but looks run down and dirty. There is also a confusing metro station close. The hotel however is a gem and prices are fair for what it offers.

Excellent hotel, attentive staff, lavish breakfast buffet, nicely appointed rooms and very good location, with fantastic views over the Nile and Zamalek.

The hotel is beautiful & spotlessly clean. Staff are super helpful. Room was comfortable & had great views over the Nile. Breakfast was fresh, varied & tasty, also a big bonus for it being open till 11am. Only negative was the price of food, 3 times more expensive than in nearby restaurants which i guess was too be expected

Did not have time for the Spa.