Hilton Vienna Waterfront

Explore Hilton Vienna Waterfront
8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Hilton Vienna Waterfront

Number of reviews per page
20
40
Top reviews
Kathleen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is very nice but far from the city center. The ac in the room barely works. It was a good thing we were there on cool days, can't imagine being there during hot days.
Balazs
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and helpful staff Breakfast was good but bit boring Pool and surroundings was really clean
Gregoire
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
shabir
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Siobhan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel and staff, 100%
Tania
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room wasn’t cleaned well each day. Staff weren’t as friendly as they could’ve been, location is away from centre town but beautiful by the side of the Danube
Emily
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great for kids- we loved the outdoor bar while kids played in and around the pool. Location was a bit far from the city.
Janet
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel hilton danube it's a beautiful hotel on the river with an incredible ambiance if you love the outdoors you will so appreciate this hotel because there are so many places that you can sit, drink, eat, and even swim in their beautiful pool. I have flown from California to Vienna and stay here four times. It's one of my favorite places in the world. Bernard at the reception couldn't have been more welcoming and my housekeeper Vita was it such a kind young woman. The breakfast employees were incredibly efficient and good-natured to successfully deliver in present excellent food for the crowds of customers. The evening staff providing drinks and snacks gracious and attentive. Lastly, the executive Lounge was a sweet addition where once again the staff really went all out to make us feel comfortable. Top notch Hotel in a top notch location highly recommended
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Bhavesh Vijay
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our check-in experience with the front desk receptionist was extremely disappointing and set a negative tone for our stay. The receptionist was abrupt, dismissive, and appeared to be focused solely on processing our payment rather than welcoming us as guests. While he was quick to collect payment for our accommodation, he made no effort to provide any useful information about the hotel or our stay. When we sought assistance regarding children’s meal options, hotel facilities, local transport, and Vienna city tours, he either had very limited knowledge or showed little interest in helping us. There was no proactive explanation of the hotel’s amenities, dining options, or services that guests would reasonably expect to be informed about at check-in. A front desk receptionist is often the first impression of a hotel, and unfortunately our experience was far below the standard we would expect. Rather than feeling welcomed and valued, we left the reception desk feeling like an inconvenience. This level of customer service does not reflect the hospitality expected from a hotel of this calibre, and I hope this feedback is taken seriously to improve the experience for future guests.
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Victoria
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel and location 15-20 minutes in a cab from the centre.
Emily
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bar and outdoor pool were fun for the kids and relaxing for the parents!
Norys
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

People working at the hotel is very professional and friendly
Vallin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at Hilton Waterfront in Vienna and it’s location on the Danube was absolutely awesome. It was very peaceful and we enjoyed watching the river cruises go by. We walked along the promenade as part of our daily routine. The sumptuous breakfast had a wide variety that catered for every need. The spacious rooms had 2 proper double beds, settee, and working desk. This is truly a magnificent family friendly hotel and highly recommended.
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curtis
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most of the staff, from house cleaning, to the reception and the restaurant were unfriendly. Also stingy. My wife asked for some tap water and the waiter brought back a glass about 1/3 full. When she asked if he could fill it, he said “no”. The air conditioning in the hotel doesn’t work in the common areas and we would not recommend or want to stay here again.
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Stewart James
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was enormous, bar and restaurant excellent, and great location.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very good, breakfast very good
Angelina
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved our stay, everything was great
Shane
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ideal setting by the river Food hotel really good
SALLY
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was lovely and the beds comfortable. The breakfast was amazing, very fresh and so much selection. Really enjoyed our time.
Peter
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The pool could be heated Also the plugs in the room could bey updated to accommodate the phone chargers
Number of reviews per page
20
40

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