We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Philip
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Well situated and excellent staff.
Yildirim
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great place and service
Minnekis
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.
James
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Charles
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
John
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great location, view and hotel staff!
Livija
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Carol
Leisure
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Beautiful hotel and excellent service.
Sofia
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Everything was perfect, and the activities were incredible!
Steve
Leisure Family
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful
Spa is brilliant and the water is nice and warm
Manav
Leisure
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Great hospitality by the staff specially Verissimo, Sandro and Louis.
Part of Property is old but hospitality by these individuals made it worth staying there.
louis
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
KEITH
Leisure
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Nicole
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Peter
with Partner
10.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.
Neomi
Friends and Family Family
10.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
Excellent accommodations excellent staff and service must stay!!
Daniel
with Partner
10.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stephanie
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!