John
with Partner
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
No hot water.... cold shower and cold wash, was not inclined to have breakfast thereafter.
A basic response from receptionist re hot water, with no offer to compensate, left the hotel feeling unwelcomed and poor customer service
For such a prestigious hotel, we expected a better experience. We won't be returning here.
Poor
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