Inside room is better than outside room

The staff was on their phone more than they were actually working. The staff was told the ice machine was not working and instead of going to go look I found out someone in the room next to it had turned it off and the staff took no initiative to go look so I did and fixed it. No rooms had fridges or hair dryers. We were advised a fridge would cost 10.00 and that parking was 30 when on our booking it said 20. There are many hotels do not stay at this one. The beds are extremely uncomfortable and we watched the cleaning staff enter a room near by and they were in and out in under 10 minutes and only had the pillow cases no sheets or towels.

Room was nice the carpets definitely need to be replaced

Good: Check in staff was nice. Bad: Property is very dated. Air conditioner is extremely loud and noisy. Room ceiling super dusty. Bathroom exhaust fan does not work. TV remote controller doesn't work. No hair dryer.

This has a good location, you can walk from here to the falls. Plenty of parking space available. We had our rooms on the old side of the hotel, which is a time machine to 1970's. The room is dated but I found it clean, except the back of the TV. The hot water needs to be left running for 5 minutes before you can feel the hot water. Beds are OK, they are clean. We did not use the shower since its an overnight stay.

The overall appearance of the said establishment was very poor! The building was dark, not inviting at all. Some of the staff were not very knowledgeable in the establishment policies. The rooms were in need of major upgrading as there were loose outlets, the taps for the sinks and shower needed adjustments and were not in proper working condition.

A great stay-affordable,clean and meets expextation perfectly.

Nice staff, fast check in. Very price and location. Walking distance to Niaraga Falls. But the room only come with one thick soft large towel, and two medium thin hard towels. And just come with small travel pack of shampoo and a soap. And the bed sheets not a soft one. A bit hard. But everything not bad. They also allow car park until next day 3pm. Will stay again

Clean room

As usual, the room itself was fine. But we had guests in our hallway that were very loud. Not only at night but also early the next morning.

This hotel is HORRIBLE, should be shut down. Has obviously not be maintained in years. Buckets in hallways for leaky roofs, staples holding wallpaper to the wall, bathtubs cracked, rooma reek of smoke. Recognize its a cheaper hotel but there should still be minimun standards. Wouldn't even pay $5 to stay here again.

the room smelled like smoke and bugs in washroom and no cables worked couldn’t charge your phone at night and you poo poo

Huge room, very clean, comfy bed. Great location and price.

It’s good and reception attendant was too best

A1

Staff was nice, air conditioning was good. Lights in bathroom didn’t work, tv didn’t work, floors were stained throughout.

Staff was very friendly, no real complaints about the property. I had originally booked for 3 nights but inclement weather prevented me from getting there the first night, I thought that I was just out for that night but the inn proactively refunded me one night without me even asking.

There was no hot water which the clerk at check in neglected to tell us prior to checking in though we found out the place had not had hot water for two days prior and that they were waiting on a new hot water tank. Why even check us in?

Nice staff, large clean room

The room was very clean and comfortable