There were cigarette butts everywhere at the front entrance. The hallway near the kitchen bar area smelled strongly of very old cooking oil. The housekeeping staff were working hard and they did a good job cleaning the rooms, but overall the entire place felt run down from management and the staff was doing best they could. We checked out within 29 minutes and went to a different hotel.

Good place for a stop over

VERY CONVENIENT PLACE TO CATCH THE EARLY MORNING FLIGHT. STAYING ON GROUND LEVEL HAD THE EASE TO LOAD MY LUGGAGE IN CAR RIGHT FROM THE ROOM , DID NOT USE RESTAURENT. WOULD LIKE IF THERE WAS WATER COOLER AVAILABLE AT RECEPTION AREA.

I wouldn’t recommend this place

I liked the setup of the room. One King bed on the lower level with a pullout double/ queen with a half wall separation. I liked the restaurant, but 1 out of 2 meals were good. Very long waiting times in restaurant. It was very quiet in our room, which is amazing. Probably would come back, but would look around first. Also no VIP recognition for Expedia status.

Well-maintained property, our room was clean. The restaurant was also a nice experience. Our waitress, Susan, was extremely attentive and kind. We would definitely stay here again!

Good experience overall

Stayed for a very short amount of time... probably only a matter of hours, but the staff was extremely nice and helpful in a late night situation where a rental car needed to be returned to the airport. Room was nice, big and clean. Bed was comfortable. Ultimately, the primary reason to stay here was proximity to Thunder Bay's airport, which is VERY close by. There is food and gas stations very close, so overall it was quite convenient.

We really enjoyed our stay! The room was new and very clean. The pool was a plus!! Restaurant was very good but a little expensive.

Clean, quiet and comfortable. One of the best sleeps we’ve had during our trip.

The property and staff were both very good. An improvement would be to update the lighting as it was dark in the lobby and hallways.

Great spot - clean, comfortable rooms and very kind staff.

Very clean!!

Beautiful hotel, was quiet and clean.

Rooms were very clean, staff was friendly and helpful. Lots of parking.

They have a beautiful lounge and dinning room, good food and super staff! The rooms are new and modern except for the room’s air conditioning units, very noisy and kick in and out all night making it difficult to sleep unless you are a very heavy sleeper. If you do not want to use the air conditioning you can turn the unit off, but the window to the outdoor side only opens about 6 inches and you can hear the airline traffic taking off and landing early in the morning because the hotel is very close to the Thunder Bay International Airport runways.

Les chambres sont vraiment belles comme neuves et les lits très confortables. Nous avons été déçus car beaucoup de choses étaient en maintenance: piscine fermée; buanderie fermée, 1 ascenseur en réparation. Le restaurant est très bon pour souper et déjeuner. Il encourage les producteurs locaux et sert du vrai sirop d’érable.

The hotel was very clean, great location, Pet friendly. Have stayed here before and would choose this hotel next time.

Clean updated rooms! Staff were fast and helpful when necessary as well! Best hotel in Thunder Bay!!

Room was neat and clean. Bed was comfortable. Only issue was the lack of ice machines. They were only on the 2nd and 4th floors.