Nice clean room We didn’t wait long for the airport shuttle

Check in staff were rude and didn't honor my VIP meal vouchers like last time. Also overbooked my room and downgraded me to a cheaper room without compensation. 3rd floor hallway was not cleaned and had the same junk/garbage on the floor throughout our day stay. Save your money and stay at another hotel down the road. Will not return.

Clean, comfortable, staff was very courteous.

Please clean up around the property!!! I shouldn’t have to tell my kids to not touch needles or step over drunk homeless people!!!

The other people were extremely loud at 2am. It was cold in our room, i asked for xtra blankets and they were never delivered. When we turned on the heat, it was super loud so we had to turn it off so we could sleep.

It seemed like grand central station downstairs at all hours. It seems it is a roadcrew hotel among other things. We found it very appealing and nice as it was quiet at night despite the continual late night arrivals The restaurant was quite good - salad fresh and tasty, burger fairly simple and tasty 😋 Server - little older guy-was a good friendly chill person. Power to us older guys who “just know”.

The blanket smells bleach but the other things are good.

Didn’t use the amenities but enjoyed my stay

We were placed in an accessible room. High toilet, like I needed a step stool to get on it and I’m 5’1”. No body wash in the shower. Bed very comfortable and slept well after a long flight. Very handy to have the shuttle available

Clean rooms and staff are always great. Hidden gem of a restaurant beside the lobby. Great spot for Thunder Bay. Even offers airport shuttle service

I found the room to be newly renovated, very clean, lots of storage for clothes and room to move around. The food was VERY VERY good. Had 3 lovely breakfasts and a couple meals with friends and we all thought the food was great. Restaurant and front desk staff very friendly and accommodating.

Staff seemed a bit distracted. Restaurant is cozy with decent service. Rooms are clean but a little noisy. Convenient location.

I had 1 issue that i reported to the reception. I wanted to use the hanged hand towel in the rack, wheni opened it, there were hairs

There's a lot of damage, both in the hallways and even worse in the room. The room was poorly cleaned. There were several sticky patches on different surfaces. The floor showed signs of wear.

The airport shuttle was excellent.

Good

clean rooms efficient front desk

The parking lot was horrible- it hasnt been plowed and difficult to naviagte. Someone is going to get hurt

Great room!

Convenient for one night for travel.