8.6
Very Good
From 2,903 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Caribe Hilton

Number of reviews per page
20
40
Top reviews
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

amazing all around, but the best part of this place was the staff. All so so amazing!
Merriya
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lots to do. Older property but clean. Could be noisy at night.
Derick Landrum
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great
Hemang
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room had a nice view of ocean. Pool was clean and kids had good time
Adey Abeba
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amenities
KENNETH
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved it here!
Maria
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s a comfortable, family-friendly place that makes a good base for day trips to various parts of the island. Has many restaurants to choose from. The pool and beach are great. The staff is the best. They are very attentive, courteous, friendly, and helpful all the time. They work hard to keep things running and available to the guests
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Amy
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property. Wonderful staff. Very clean.
James A
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place, one minor complaint . The property should not allow children & teenagers under 18 in the swim-up bar pool area.
Thomas
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was enjoyable but we couldn't always get a chaise because of the crowd. Our window did not overlook the beach.
Allison
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby and resort are very nice. My 3rd floor ocean view, was a peek at the ocean after mostly a dirty, garbage polluted roof. The room was very musty smelling and was startled by a couple of cockroaches. The balcony was dirty, and the shower has no divider, so the bathroom floods. The lighting was dim and yellow in the bathroom. They need to update this room. The property is nice, great beach, pools and places to lounge. Get a spot early though, they fill up fast.
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Jennifer
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location, location, location!!!! Hotel was pretty clean, the staff were great! Anytime we needed help they were right there for us.
David Patrick
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel, restaurants, and bar was overpriced. Also, the property was not very well maintained. For example, the carpet in our room was not very clean. However, the staff was very helpful.
Deborah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Property is beautiful, rooms spacious.Both the beach and pool were nice.
Amos
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool was great my room over looked the beach and the pool
Linda
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beach, pools, restaurants, room, property, staff, all were wonderful. The $50.00 charge per day for restaurant charges was an unpleasant experience.
Jose M
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were there for business and didn't have time to enjoy the amenities. But the food was great. We will return for vacations.
Guilherme
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is beautiful, in a great location, and most of the staff were very polite and welcoming. Unfortunately, the room was a major disappointment. We booked an ocean-view suite and paid about $2,000 extra for the upgrade, which nearly doubled the cost of our stay. We chose the suite because we were traveling with a toddler and hoped to still enjoy some time as a couple in the evenings, including relaxing and watching TV before bed. While the room did face the ocean, its condition did not match the price or expectations. The carpet looked very old and dirty, with sections coming apart. There was visible rust in multiple areas, which may be somewhat understandable for a waterfront property, but the peeling, scratched, and deteriorating furniture made the room feel neglected. Under the bathroom sinks, the exposed plumbing was extremely dirty and very noticeable. The TVs were outdated and extremely restrictive. Although the system claimed apps could be installed and inputs could be changed, neither worked. We tried both TVs and even attempted to connect a laptop, but nothing was allowed, so the relaxing evenings we planned didn’t happen. This was our first family vacation, something we had saved for a long time, and the room simply wasn’t worth the upgrade. On a positive note, the food was delicious and the bartenders made great, strong drinks.
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Jack
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth the price.
Michael Derek
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed one night before our cruise. Nice resort.
Number of reviews per page
20
40

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