We recently stayed here for a family trip with our two young children in a Business Suite. Overall, the rates were very reasonable, the room was clean, and there were some great amenities, but there were also a few issues that future guests should be aware of.
The complimentary breakfast was a nice perk and offered a good variety of options. However, the breakfast area appeared understaffed. Tables were often left uncleared, and all dishes and cutlery were disposable paper and plastic products. There was also no one present to check guests in at breakfast on several occasions.
The Business Suite was spacious enough for our family, but it’s worth noting that while there is a kitchenette with a sink, there are no dishes, cups, utensils, or cutlery provided. If you plan to prepare meals or snacks, bring your own supplies.
The hotel itself is showing its age. During our stay there was significant rain, and there were visible leaks in the ceiling, including water dripping onto tables in the breakfast area. Our room was clean but quite dark, with limited lighting throughout. It also became very warm, and although there was an air conditioning unit, it struggled to circulate cool air effectively throughout the suite.
The pool area was enjoyable. The saltwater pool was a nice feature, but the hot tub was extremely hot and not suitable for children. Unfortunately, the steam room was closed during our visit.
The hotel also seemed understaffed overall. We requested a crib and extra