A great location with very clean rooms

The hotel staff was very polite and friendly

Was good

This hotel is very clean the staff is very friendly

El desayuno todo delicioso y el personal muy atento

Perfect location

Location is Good, staff very nice and helpful always, but the room was old ,needs mayor improvement for sure.

My stay was unfortunately impacted by several service issues. Upon arrival, the front desk was unable to locate my reservation, resulting in a delay of approximately 40 minutes before I could access a room. When I was finally given a room and entered, I discovered it had not been properly serviced—the bed was unmade and there were dirty towels left in the bathroom sink. After contacting the front desk, I was relocated; however, the replacement room was of noticeably lower quality than what I had originally reserved. Additionally, on my second night, I left the “cleaning requested” sign on my door. When I returned late that evening, around 10:00 p.m., housekeeping was only then arriving to service the room, which was not ideal. Overall, while I had hoped for a more comfortable and seamless experience, these issues significantly affected my stay.

Very good service

Loved everything from this property ,staff,in house restaurants, food was always fresh and offered healthy options. Rooms cleaned thru out our stay

The staff at the hotel was welcoming and helpful. Room size was great. Had dinner once and the food was good.

everything was good

Breakfast was awesome great selections

Excelente

Breakfast buffet has a great variety of local specialties as well as international food, The green juice tastes like heaven. This hotel is conveniently situated next to Guadalajara exhibition venue. We love staying there and will stay again next time we visit.

Everything was very good.

Excelente en todo

Great stay

Early check in fee is the same amount as if you pay for a full new day

Bar closes early but great service.