Room was so hot and stuffy upon arrival and air wasn’t working. WiFi wasn’t working either. Notified front desk and they were quick to resolve, but it was a rough start after a red eye flight! Breakfast was fantastic. Door men were friendly and helpful with bags.

Our room was clean and spacious. Breakfast was excellent.

All staff were very nice and helpful. Complimentary breakfast was very good with a nice selection for different tastes. The ironing board fell out of the closet once making a loud clanging sound when it hit the floor. No apparent means of fastening it so tipped it back in as best as I could. Walking distance to many touristy sites. The Dublin "portal" and "Spire" are at the next cross street to the south. Portal is a 2 way cam to 5 or 6 different city "portals" world wide. It changes to a different city every few minutes. "Spire" is a very tall (400 ft) stainless steel pole??? Aircoach bus stop direct to and from DUB is straight across the street. €9/ea vs €30+/- for taxi with tip. Would stay again! Thanks Riu!

Waiter Christopher was super helpful with me and my daughter during breakfast/ thank you! The window in my room 2181 was not maintained, couldn’t close fully and was left slightly open which made the nearby seagulls sound like it was inside the room

The staff is always fantastic!

Overall we had a good stay. We arrived early in the morning and the staff members were helpful and pleasant. We were able to store our bags and even check in a little early. The breakfast was varied and good. Our room was dated and definitely expensive for it's quality. It was hot in Dublin while we were there and the A/C constancy stopped and started making it hot and also loud for sleeping.

We stayed three full nights and the hotel met all of our needs. The breakfast was excellent with plenty of options. I want to give a shout out to the front desk staff and the bell staff. We had a situation that needed special attention and their team sprung into action to provide us a outstanding solution....thanks for helping us out. I would recommend the hotel for ma stay in Dublin

For a hotel that is situated on the main street of Dublin I was surprised on how quiet it was at night. The choice at breakfast is fantastic and should cater for almost everyone's tastes. I happened to be celebrating a special birthday during my stay and on the 'big day' I received a lovely surprise to my room marking the occasion. Although it was small in size I thought the gesture itself was a fantastic personal touch. They didn't have to do it but they did. I found all of the staff I spoke to polite, warm and professional. I would be happy to recommend this hotel.

Perfect location. Excellent spacious room, comfortable bed, and cleaned daily with new towels provided . Each individual staff member was helpful and had a smile on their face, perfect,, And the breakfast was absolutely delicious With out a doubt we would highly recommend this hotel while visiting Dublin

A wonderful hotel with modern and old world charm. Staff was warm and welcoming. Had a medical issue and needed a clinic and they were more than happy to help me make arrangements and ensure that I was ok. Room was lovely- it was large with a small love seat for comfort. Everything was immaculate! Also made the best gin and tonic I’ve ever had! It’s right in the hop on hop off bus line so very convenient for site seeing. Lots of fun pubs and restaurants nearby. Highly recommend this hotel and would certainly go back!

Room was very small but I only stayed one night so it was fine. Had to park on the street to unload and got into a altercation with a very angry taxi driver. Wish there was another way to enter the lobby.

Finally found a hotel ice machine here. Excellent breakfast and comfortable beds

all good staff was very friendly

We paid for the two rooms we booked with my son’s credit card on check in, which was different from my card that I made the reservations with. When I arrived back home I saw I was also billed on my card!!! Hotel was fine but definitely not worth >€1600 for 2 rooms x 1 night. I disputed this with Citibank and they declined my request for reimbursement!!!!! 0 out of 10 stars!!!!!! Would not recommend booking this hotel!!!!

Excellent service, very clean and well prepared breakfast

The hotel lobby and restaurant áreas are premium, the hallways need a bit more cleaning and a better paint finish, it looks more like a hospital than a fine hotel. Housekeeping was excelent and the hotel is situated in a good area to walk or catch all sorts of transportation.

Had a great 9 day stay, the property was well kept and clean. Our room was cozy and cleaned daily. The staff were great and we enjoyed our tasty breakfast buffet. It has a great selection of food and drinks and they even made a breakfast bag for us when we had an early morning tour. The bar in the lobby was lively because of FIFA and we enjoyed late night drinks. I ended my trip with an Irish coffee and I must say it was extremely tasty.

The Riu Plaza: Gresham is a beautiful building. The morning buffet had a wide variety of options and was always well stocked. There was a World Cup match occuring during our time there and the staff made a tv available for the guests to gather and view it.

Room was perfect and the air conditioning an added bonus. The breakfast choice and quality was excellent. All of the staff we met were most professional and helpful. We will definitely return.

The room was great! Fabulous location to walk around. Parking was very convenient. Lots of choices for breakfast. Looking forward to the next visit.,