Okay

We were in a pet-friendly room which was really poor. I’m sure the regular rooms were much nicer.

Hotel was oversold and did not provide the double rooms we booked. Had arranged early check in but sat waiting until after 4pm to check in . 1 room was a couch pullout bed. Not what we purchased. Air conditioning did not work. Rooms were hot and Fans needed to be provided. Check in staff not friendly or accomodating. Would not stay here ever again.

Staff very friendly and hotel is very modern. Rooms are extremely comfortable and spacious. Bathrooms with dual sinks. Great for families.

Staff was so helpful. Sure enjoyed the location and having an excellent restaurant right on the premises. Great experience!

Never got any communication from the hotel. Asked to make sure I had a pet friendly room booked as I was travelling with a large breed dog they never confirmed. Ended up having to stay in a different hotel to be sure I had a pet friendly room.

Some issues to start, changed rooms and was better. Bathroom door stuck badly and could be concern. Access to pool via the restaurant is a bit awkward. Internet is intermittent. House keeping didn't change towels. Minor issues but beds were comfortable.

The staff was fantastic even though they had to move us to a third room. However, the issues were out of their control and had to be repaired. They did upgrade us though to a beautiful suite. Would stay again!

Enjoyed this hotel and would stay here again. Spacious room and comfortable beds. TVs are small which was a bit disappointing. Fireside restaurant was great. Need reservations to avoid wait. Overall a great stay.

The hotel was clean and neat, and the staff was excellent

I noticed there were no books or information sheets in the room about the restaurant, pool times etc. That would have been helpful.

I had a wonderful stay at the Coast Lethbridge Hotel. The property was exceptionally clean, and my room was spotless, comfortable, and well maintained. The staff were welcoming, professional, and always ready to help with a smile, making the entire experience even more enjoyable. The hotel’s location is another big advantage—it’s conveniently situated close to restaurants, shopping, and many of Lethbridge’s main attractions, making it easy to get around the city. Overall, I was very impressed with the cleanliness, outstanding customer service, and convenient location. I would definitely stay here again and highly recommend it to anyone visiting Lethbridge.

The price is great, we stayed two nights. They did not clean the room between nights so we had to ask for extra towels as we were only supplied with two originally. When we asked why it wasn’t cleaned they said all but two of the housekeeping staff called in sick. I don’t really care that it wasn’t cleaned but at least restock the towels when you supply so few.

I consider myself well-travelled and I was pleased with our room at the Coast Hotel in Lethbridge. It was very large, quiet, and beds were comfortable. The restaurant, Firestone, was exceptional! For owner/manager: The bathroom could use an upgrade. Toilet was so low, and the bathtub was too short and too narrow. (I’m only 5’2”) Add Netflix as an option.

Good location, clean and well priced, good restaurant on site.

Reasonable price, easy location and good restaurant.

Great place to eat, relax and get a good nights sleep

Inconvenience of having to have the key card reactivated each night and being disabled made it hard

We booked 3 rooms for 3 nights. Each night we had to reactivate the key card for 2 of the rooms. This became very inconvenient as both people were disabled and I had to do a lot of running around after a long day.

The hotel is fine. The rooms need updating re available phone charging etc. the lighting in the rooms- especially bathroom is poor and very dark. Our room was not serviced for our trip- even after checking at the front desk that we were scheduled for service. The attached restaurant is very good for dinner and drinks. Overall a bit of a disappointment.