The room was more spacious then we expected. Washroom a great size, not a fan of the glass wall in the shower. A curtain or longer barrier would be preferred as the shower just sprayed in to main area of the washroom, so unessarily wasting a large bath towel on the floor that just got soaked. The restaurant was a great option for dinner, prompt and helpful suggestions. Catered well for gluten and dairy options at dinner. Overall a good option.

Poor service, long wait to check in and check out. Bar service so poor we gave up. Hotel is more focused on the various conferences than guests.

Good clean hotel close to the train station. Hotel staff was very accommodating providing a charger for are North American device charges

Angeli at reception was very helpful and knowledgeable

I was hoping that bottled water would be offered to guests gratis.

Excellent customer service

Location and clean room.

Room was huge we got a suite; the bathroom was very spacious. We had two balconies and the living room area was extensive. Furniture in that room needs updating but we weren’t there much but appreciate the space. Walking distance to Center. Breakfasts could have had more alternatives but was enough for those who eat pastries and cheese in the morning. The coffee was tough to drink. Overall loved it

Excellent hotel, quiet area, large rooms, clean, helpful staff, walking distance to town center and to train stations. This hotel is the full package. Will use it again when traveling to bologna.

Very impressive property that is centrally located

The location was excellent, the room was large and well laid out and the public area was elegant.

Not much to not like…very friendly and professional staff, the hotel is spotless and quite elegant and the hotel restaurant offers great food and service. The hotel is easily within walking distance to the train station and central square.

Although we got the suite, it is REALLY old, the bathroom is comprised of a bathtub and a separate shower. The shower is as dark as it can get. It was a weird configuration. Must have been a great hotel back in the nineties. The rooms are really old. BUT A/C worked perfectly. Breakfast was simply AMAZING. Loved it all the way. No modern hotel, needs a real revamp.

Great hotel, good location, friendly staff.

Tres bon petit déjeuner très copieux, le personnel accueillant, les agents de sécurité par contre devrait avoir plus le sourire. Les gens responsable du parking très chaleureux et souriant La chambre grande est propre mais les moquettes devrait être changé car abîmé par endroits Le bar impeccable

Room and bed was wonderful. Level of opulence might seem dated to some travelers but as senior citizens on vacation we thought it was beautiful. The buffet breakfast was the best we've ever experienced in any country. Dinner at the "Spoon" Restaurant on site the previous night was delicious too and our waiter had excellent suggestions. Close to train station (walkable if you're under 50, but we elected to take a cab). Lots of urban bustle a block away but hotel was on a quiet side street so we slept very well, Would highly recommend if you don't mind being in busy urban crowds when you hit the streets for a walk, shopping or a meal. Loved it!

Suite was very large and well laid out.

Excellent hotel. Great location. Close to the train station and the downtown. The hotel is very clean. Recommend 100%.

It is so difficult to get the front seat by phone. The line 9 is no one there to answer the phone

Conveniently located, upscale, easy parking, but WiFI access poor.