An okay hotel in a good location. Rooms are big and have good amenities but the bathrooms are dated and in need of an upgrade. We found that there was mould all over the shower and water stains in the toilet. The pool area is a plus but a lot of it is shaded all day which meant people coming to reserve sunbeds very early (pre 08:00am) and maybe only 20 sunbeds total that get sun. This quite often meant that many people were left without a sunbed or a sunbed in the shade even when coming down to the pool before 09:00am. It would be worth the hotel considering cornering off the whole pool area rather than just the pool to stop people coming down so early to reserve. We also found that people would reserve beds and then leave them for hours with other people struggling to find any and no action was ever taken. We found all of the staff nice and helpful but one thing I would say is that the prices are astronomical at the hotel. We paid €7.50 for a 30cl can of Coke and €5.50 for a bottle of water. Whilst I appreciate that prices increase for convenience, there is a shop just down the road that sells cans of soft drinks for €0.66 so paying over 10x more felt like we were being ripped off. Overall an okay hotel - with a few improvements I think it could be great.

The hotel is tired and whilst the common areas have been renovated, the same cannot be said for the rooms. Its located 20 mins walk from the hustle and bustle of the city and in the evening, the walk is a little sketchy. Our room was a suite and whilst the view out of the front of the property was great, it was not well maintained and had an issue, which resulted in us moving to another room that was just as bad! Some of the staff were friendly, but no information on check in and or assistance on where to go and whats good to do Real shame,

Good 4 star hotel looking onto the sea. The room was modern and comfortable with very good facilities (decent hairdryer, great toiletries, slippers, fridge and safe). It was great to have a pool but the pool area could have been cleaner. The reception area and bar looked nice but it was extremely busy when we were there as the Radio Italia concert was on. Parts of the hotel were a bit dated.

Had the most lovely stay here. First time in Palermo so the location was good for exploring nearby markets and the many many alleyways in search of hidden bars and restaurants. Pool was an excellent bonus to cool off after a day exploring. Shame the drinks were so much more expensive than any nearby bar (10.50 euros for a lager!!) had they been more like 6 or 7 euros we’d have made more use of the hotel bar. Had a great pool DJ on our last day playing chilled tunes that were very welcome after the ‘interesting’ choice of bar music (think fairground circus, marching band, 70s Carry-on film) played on loop everyday! Loved our balcony view watching the cruise liners leave of an evening. Yes it’s a main busy road but close the doors and you can’t hear a thing. Excellent breakfast. Lots of choice and wasn’t the same every day. Would I return? Yes 👍

Ubicación

Lou was a great waiter and the pool was great for the end of the beach day

The room was very smelly. We had to sleep with the door opened and outside was very loud. So no fun!

Me pareció muy mal el personal de recepción no todos , mujeres muy atentas hombres sin pelo un desastre es como si les tuviéramos haciendo un favor al venir acá no vuelvo más

Had an issue with the cleanliness of our room upon arrival. The housekeeping staff were extremely rude when directed by management to rectify, but the management and reception staff were wonderful and did everything they could to make the situation right. Cannot complement them enough and gives me confidence that similar issues will not arise in the future. Breakfast was great and property overall was well-maintained.

The property was centrally located

Very nice and clean! Great location too.

Great breakfast buffet

Great location. Friendly staff. We only had one issue: The bathroom shower was defective.

If your American you might not like lack of water and in room coffe. Location is great and staff was friendly and helpful..

Staff was excellent . Room was very nice with balcony . Very clean

Great location with amazing views of the sea and coastline and very close to the old town, botanic gardens and Villa Guilia. Our room was on 3rd floor with balcony. Large room with a huge bed, moden decor and a powerful shower. Breakfast was plentiful and staff were attentive. Highly recommended.

Location

Was very happy with our stay here. Very comfortable in all aspects

The staff was kind but the room was a bit dirty.

Comfortable room. Nice view.