The property was centrally located

Very nice and clean! Great location too.

Great breakfast buffet

Great location. Friendly staff. We only had one issue: The bathroom shower was defective.

If your American you might not like lack of water and in room coffe. Location is great and staff was friendly and helpful..

Staff was excellent . Room was very nice with balcony . Very clean

Great location with amazing views of the sea and coastline and very close to the old town, botanic gardens and Villa Guilia. Our room was on 3rd floor with balcony. Large room with a huge bed, moden decor and a powerful shower. Breakfast was plentiful and staff were attentive. Highly recommended.

Location

Was very happy with our stay here. Very comfortable in all aspects

The staff was kind but the room was a bit dirty.

Comfortable room. Nice view.

There was a roach in our bathroom

The hotel was very bland, and definitely not worth the room rate

The room was clean but outdated

Fantastic hotel, great staff , great pool , great stay !!

There were multiple issues at this property. Lack of towels, the quality control is not good. We paid for a room with a balcony with table and chairs. We got the balcony but not the chairs. The sofa was stained and ripped. Close to a 2 star. A real disappointment for the price that we paid (500€ plus) per night.

The hotel is situated on the promenade in Palermo. The hotel provided the usual facilities in the rooms - our room had a view of the promenade - there are plenty of different Italian restaurants in the locality - you’re spoilt for choice. The staff at the hotel are helpful (particularly the Reception Staff). The swimming pool area is well maintained and staffed. We thoroughly enjoyed our stay.

Good location for historical centre, waterfront and botanical gardens. Hotel itself was clean. The general service was just a little below the standard you would expect from a hotel costing what it did to stay there. Coffee machines did not work at breakfast, which was average. Staff were generally pleasant but some seemed dismissive. There were not enough around the bar/pool and at breakfast. Had to wait for tables to be cleared and cleaned.

Needed extra towels asked several times. Seemed short staff but they were pleasant wish they offered free waters as other tours do No chairs on our balcony others did

Friendly staff.