Emerald Hotel & Suites

Explore Emerald Hotel & Suites
6.4
Pleasant
From 2,988 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

7.0

Traveler Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
krunal
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All clean
Rosanna
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4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is for someone who only needs a place to stay and have a shower.
Lynne
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room definitely needed a better cleaning - the shower curtain was filthy. Surface cleaning is not how a Hotel should be running ???
Sem
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking
Quy
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Okay
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are clean but hotel is run down.
maria camila
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Terribly unclean, doesn’t look like the photos at all.
Lovedeep
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room is not clean
Rod
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4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Didn't have any hot waterformy shower
Avegail
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotels need some deep cleaning. The bed needs to be replace.
Jasleen
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was freshly renovated but i didn’t like the entrance and elevator were dirty and smell weird. And there is not enough toiletries and towels
Kathryn
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6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well, usually the bathrooms are great; at one point they did spend money on them, so I have not been disappointed yet with the bathrooms. Usually I do bring my own pillow (which I bring regardless of the hotel) and additionally my sleeping bag at this particular hotel just because I have found a hair one time in the sheets where I shouldn't have.... I usually also bring a jug of water to make tea with - being in the NE of Calgary, sometimes the water smells funky to me...(that seems to be a NE Calgary hotel thing) Some rooms are better than others, though they do regular cleaning and tidying up so it is surface clean... though I'm not sure if they ever wash their walls or finish plastering holes sometimes...Maybe they need a new maintenance guy (shrug). Parking is okay, though the last couple of times (so over the last few months) they had their drive under the overhang above the front door cordoned off for some unknown reason - which I did not appreciate especially when it was raining.... This hotel also does not have a second entrance which is a pain sometimes if you are located on the side furthest from the front door (2nd floor and up). Wouldn't want to be on the first floor by the restaurant though - it can be quite loud and busy sometimes in the evenings... haven't tried out their "bar" yet though it looks nice, but usually empty when I've looked in....
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andrew
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’ve stayed here multiple times close to the airport and good price thanks again.
John
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

friendly staff. nice rooms. good location for my trip
Sifa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room
Kim
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mental, and clean. Friendly staff.
Joanne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was okay for the 3 days we were there.
PETER KARIUKI
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All perfect
Sharon
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6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location for my one night stay. Staff is fantastic. Property is run down.
Joseph
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and bed comfortable.
Number of reviews per page
20
40

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