Overall Ratings & Reviews Nemzeti Hotel Budapest - MGallery Collection

Great staff

The staff were really welcoming and pleasant. The hotel is beautiful and historic. The location is perfect. I will definitely go back next year.

The bright lights outside the window was on until midnight.

Hotel in an excellent location. At a main intersection with public transportation to any point in the city. Large and well-equipped rooms. There is a pleasant piano bar in the evenings. Plenty of restaurants and cafes and a supermarket nearby. The staff is also helpful in every matter.

Beautiful hotel, great staff and super accessible.

Impressive hotel. Excellent reception staff. Assists with any request or question. I will mention Daniel who provides exceptional service to hotel guests. Perfect location next to the train and tram that lead to any point in the city. I will be back soon....

My daughters and I enjoyed the cleanliness of the rooms, the delicious breakfast and the courteous and friendly staff. It's a beautiful, well-maintained hotel. I would highly recommend!

The hotel was beautiful, clean, and very friendly. We enjoyed our stay, which was made even better by their allowing my dog.

Clean, lovely place to stay. Staff was great. Breakfast was delicious.

Great breakfast buffet and bar. Quiet rooms despite being on busy street. Clean and classical feeling.

The overall property was great.

Beautiful hotel

Attractive building and public areas. Check-in on a Sunday evening very good with friendly member of staff. Bar tender also friendly and accommodating. Not all day time reception staff as friendly. Room comfortable, but quite drab, could easily be brightened with more colourful curtains. My room seemed to have a WC plumbing problem with sudden, very loud noises and accompanying bad odours. Excellent location for all the public means of transport of Budapest opposite the hotel.

The worst experience/ I like Mgallery - it gives you a sign of quality, but not in Budapest- everything was bad from a to z From the first step till the last minute Tiny room, cleaning lady who opened my door twice without notice like it her room and she is at home / the reception stuff - never on their work place , like never. Not pod to opens the windows- the area is exactly near the tram station - so it’s a disaster, air conditioning is old so it’s kind of scary to use it - you never know what kind of dust is there, oh also after I took a shower all bathroom was covered with a water - I needed to use all towels to clean it, there just terrible

Historical and classical! Great breakfast and courteous staff. Area surrounding hotel is not as clean as we expected.

Hotel reception told me and my colleague that our rooms are no longer available , even though I had already paid for one night. Reason was some 'maintenance issues' and we had been selected to be moved to another hotel , due to ' our short stay of 2 nights ' . The staff stated thet tried to contact me in advance but I have checked with no evidence of this while I had been travelling to the hotel. To be fair these things happen, but the lack of comms and reasoning behind our selection was poor. The reception operative at the hotel was polite , but the whole situation was a huge inconvenience at the end of a long days travel for businees.

Close to public transportation. I had a room facing an interior courtyard which was very quiet. Liked the high ceilings in the room. Did not like the musty smell in the corridors. Only hotel I have stayed in so far that was unable to offer early check in.

Staff were great, especially the front desk and wait staff The room was clean but could be better without carpetz

Veru nice hotel. Nice service. Nice room and bathroom. Very comfortable. Nice towels. The only complaint os the thickness of the duvet.

Ticked all boxes for weekend city break