We had a wonderful stay at this hotel! The hotel was very clean, and our family absolutely loved the pool, hot tub, and cold plunge. It was a great place to relax and unwind. The front desk staff were super friendly, helpful, and accommodating, especially since we had some unusual room booking situations that they helped us sort out. Unfortunately, while we were staying, the fires hit Summerland. The hotel was incredibly understanding and, with no questions asked, allowed us to check out two days earlier than planned. We were definitely disappointed to have to leave early, but given everything that was happening, it was absolutely the best choice for our family. We really appreciated how kind and accommodating everyone was during an unexpected situation. We would absolutely stay here again and would highly recommend this hotel to anyone visiting the area!

Clean rooms, great wifi, loved the wellness area and the poolside restaurant service was perfect. We will definitely be back again

Nice resort. Well kept. Located close of a busy road so it is noisy outside but quiet inside.

A wonderful, family friendly place to stay. Felt like a little resort getaway right here in BC.

Amazing experience , will go back there !

Lovely pool area, extra things like fire pits, courtyard facing properties. Good house keeping, clean rooms. Not too rowdy but good atmosphere and kid friendly. Would go again.

Great place to stay nice hot tub / cold plunge

Staff was great and room was gorgeous

5 star all tje way.love love this hotel.

Cleaning has loosened up since last year. Our room needed a deep clean. The outdoor pool and amenities were kept clean though.

A super family friendly stay that didn't compromise on style, comfort, and amenities. We stayed in a groundfloor room, which was perfect so our littles had a bit of lawn space to play.

Friendly stuff, pet friendly environment

Room was clean and hotel was quiet - good break away for 3 nights. Close to all the activities we wanted to do but needed a car - could be walkable but is on a main road.

A

First time I’ve stayed in a room that didn’t include a microwave. Bathroom was beautiful but TV was small. Pool was okay but not ideal for families with kids. This place is great if you want to party and drink by the pool.

Beautiful grounds and amenities

We love new wellness area!

Beautiful property, great stay!

This property is very nice with bigger sized suites for families. Very clean rooms and helpful staff. Onsite restaurant has a nice happy hour. A bit of downside is 10pm pool closure….in the summer would be nice for it to be open til 10:30-11:00. Very strict with “quiet time” at 11pm. Delivery of this message by night staff can be done in a way that is kind but yet still gets the message across. Final challenge is there was no parking in the secured lot for us to park on two of our three nights. This was the case on at least one of our other stays in the past couple years as well. Not sure if there is more than one car per unit in the secured area but if there is possibly one registered vehicle per room and then beyond that each additional vehicle needs to park in the front or by the restaurant.

very well-maintained property, friendly and helpful staff. this was our second time staying at this property and it did not disappoint. will visit again.