7.6
Pleasant
From 1,007 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews Clarion Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfy bed and pillows. Clean room. Free parking what more could you ask for.
Jessica
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had booked our hotel 3 weeks in advance, Upon arrival the receptionist let us know that our booking was cancelled about 2 weeks ago because of a fire, However we were not informed, No emails or calls. We had a hectic travel and then were left with no place to stay. The receptionist was not helpful. She said that expedia was supposed to inform us but on expedia it still showed that our hotel reservation was active. We went through so much stress during this time. Not only had to pay double for another hotel, we also had to fight hard for our refund because the staff informed expedia that they had cancelled the reservation because we did not show up on time between 3-5pm and that is why they had cancelled our reservation. From my understanding, it doesn't matter when you check in. People even check in at midnight. Thankfully we were compensated by expedia but will never trust this hotel again. Terrible service.
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Rachelle
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So we’ve stayed here many times , like dozens. Always different rooms. This time we were in room 219.king bed. The room was average, it was clean, I even examined under black light. Bedding was clean. No bed bugs, The bathroom was very small, that’s my biggest complaint but it felt clean but cramped Like it felt like a toilet stall lol . The staff were absolutely wonderful. I ended up talking to the front desk staff a lot because they were just so nice. We didn’t get to use the pool this time but it’s usually fun and clean . No major complaints. Worth the price. I didnt take any photos this time.
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Jacynthe
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

De l’extérieur et dans le lobby l’hôtel parrait vieux mais les chambres sont bien rénovées, bien équipées, les lits sont confortables. Le restaurant est fermé le dimanche. La piscine et le gym sont très bien.
Dennis
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
Julie
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Room was beautiful with comfortable beds. Pool was great, sauna on the cold side. Wish the parking had better lighting. Would stay again, especially for the reasonable price.
Matt
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the price very reasonable
Josh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good place to stay
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We thought it could have been cleaner but I’m very picky so take it with a grain of salt. The hair dryer did not work and they definitely need new pillows. Aside from that, we slept like babies.
Jordan
icon-Business with Children
Business with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, nice staff.
Ron
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

cleaner entrance
Shirley
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Sook
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and nice to stay! I recommend this hotel.
Malcolm
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great restaurant/bar and friendly staff.
Janice
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in and check out was quick and smooth. Staff are friendly and informative.
Alex
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel might be fine but you will be afraid to park your car. Had two rooms booked and didn't use them as the facility is surrounded by homeless encampments. Not entitled to a refund but just gave away my money because my families safety isn't worth it. Avoid downtown Sudbury in general. Bummer.
Shawn
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was good but there was a loud screeching sound the entire time. I called front desk three times and never got a person. There was also a loud buzzing from hallway. Not the hotels fault but proximity to tent city and junkies not an ideal situation. Might look for a different hotel.
Mike
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was a fine stay in Sudbury
Winona
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay as always. Hardrock Cafe is on the main floor, excellent food. Rooms are clean and comfortable. Enjoyed our 2 night stay!
PAT
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It is a great hotel. The staff is very helpful! The restaurant serves really good food. The only suggestion is that they could give the guests a discount if they have breakfast at the restaurant since they don’t offer free as others do.
Number of reviews per page
20
40

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