We had booked our hotel 3 weeks in advance, Upon arrival the receptionist let us know that our booking was cancelled about 2 weeks ago because of a fire, However we were not informed, No emails or calls. We had a hectic travel and then were left with no place to stay. The receptionist was not helpful. She said that expedia was supposed to inform us but on expedia it still showed that our hotel reservation was active. We went through so much stress during this time. Not only had to pay double for another hotel, we also had to fight hard for our refund because the staff informed expedia that they had cancelled the reservation because we did not show up on time between 3-5pm and that is why they had cancelled our reservation. From my understanding, it doesn't matter when you check in. People even check in at midnight. Thankfully we were compensated by expedia but will never trust this hotel again. Terrible service.