Overall Ratings & Reviews DoubleTree by Hilton London - Docklands Riverside

Good location, but reliable on boat service running (which it wasn’t on the Sunday morning due to low tide). Would have scored higher but another occupant was given a key to our room and attempted access twice late on Saturday evening. Duty manager was helpful next morning but it did mean a sleepless night

Excellent Experience

Alexander welcomed us straight away as soon we walked in with a smile on his face, he also checked us in as it was quite busy at the reception desk. He was amazing, so welcoming and so interactive The room I stayed in was average, especially the bath tub, marks on the door, chipped , scratched furniture. Should not be called delux , not near

me, my partner and my friend really enjoyed our stay. the beds were super comfortable and the room was so nice, exactly like the photo.

10/10 EXCEPTIONAL!

Clean nice hotel

Not a comfortable stay. Over charged me The amenities were unsuitable for a 4.star

Great place to stay, easy to get to places we wanted, polite staff and just a great general place to stay. Will be staying there in future

Friendly Staff

Great stay, helpful staff, great breakfast and service!

Enjoyed my stay.

Younis the reception staff really made my visit perfect.

Friendly helpful staff,

First heating was not working then after a few hours light went in the room please do not book this place waste of money and trip

Nice staff and great location. Hotel needs a bit of a refurb and a few trip hazards around the place. Door trims etc

Staff were lovely and good location

We had a lovely one night stay. Room was comfortable with a great view, excellent location. The breakfast was very good too. Would definitely return.

Set by the water, Docklands was a nice stay with great views at night and good food over at canary, service from hotel staff was great and friendly and the boat fair was quick and free with proof of the stay, signs to training facilities were a bit difficult to find until close by and colombia seemed a little understaffed, overall 4/5

Always stay here when working at the excel in dock lands

From check in to check out, we had such a great experience at this hotel. A family of nine staying for one night for my mother’s 80th present. Only slight problem we had was how to work the heating as we were a little chilly. However I’m sure if we had asked it would have been easy to sort but we were busy so didn’t have time to ask for help in this matter.