Overall Ratings & Reviews ARCOTEL Wimberger Vienna

The hotel is in a good location to visit Vienna. The train station is 5-8 minutes away in one direction, and the tram is 3 minutes away in the opposite direction. The hotel room was a good size for two people, and the bed was comfortable. The soundproofing prevented the traffic noise from disturbing my sleep. I didn't eat in the hotel resturant or use the bar as I was taken out by family who live here to local resturants.

Good place but staff was very average

Great hotel and great breakfast, only downside was the whirlpool being out of order, which is why we were drawn to stay here.

When I checked into the hotel, I was really disappointed with the cleanliness and service. There was hair on the folded robe in my room, and I even found a used toothbrush behind the bathroom door, which made it clear the room hadn’t been properly cleaned. I asked reception for hand soap, and they said someone would bring it up, but no one ever did. I also emailed reception about these issues, but no one responded. When I went to the front desk in person, they promised the manager would contact me, but I never heard back. It’s been really frustrating and far below the standards I expected.

The staff wasn't friendly and gave me and my partner a hard time regarding paying parking and using the gold member voucher. I as a guest don't need to know what the deal the hotel has with expedia nor do I care if they agree with it or not. If they don't like the deal they have with expedia/hotels.com then remove the hotel from their website. Giving guests an unpleasant experience because of this shouldn't be the way to go.

Highly recommended.

Great stay near the train station. It was just one night, but it was worth it. Staff was friendly and helpful. Room was great. Very quiet and well appointed.

Nice 4 star hotel. Good location. Friendly staff. Easy access to subway so action, buses, tram.

There was mold on the walls in my bedroom, the lamp didn’t work, the tub had rust stains and the stopper didn’t work either. The sauna was out of service my entire stay and the area is probably the worst part of Vienna. At least the breakfast was good.

The room was clean, check-in was fast and the breakfast was delicious.

Nice hotel with larger room(s) (esp for Vienna and other European cities).

I was there during a heat wave. The room ac and fridge did not work great but did work. Everything was nice and clean. Very friendly staff.

We asked for a room for 3 people.the 3rd person had an unpleasant night without sleep on the fold out bed as ao uncomfortable. He would have booked another room if he had known it wasnt an actual bed. The breakfast was outstanding.

The perfect choice if you're attending an event at the Stadhalle, and decent location (20 minutes to city center) otherwise.

Very clean and efficient. Good room. Good breakfast. Very well run. Nice bar. Can’t fault it. Out from main centre but was attending a conference so was perfect for that. Ubahn a couple of minutes away

I recently stayed at the ARCOTEL Wimberger Hotel in Vienna and found it to offer an average hotel experience. The amenities and service were about what you would expect from a mid-range hotel. The room itself was basic with standard furnishings and decor - nothing fancy but adequate for a comfortable stay. However, the breakfast offered at the hotel was outstanding. There was a wide variety of breads, pastries, fruits, yogurts, eggs, meats and other hot items at the extensive breakfast buffet. The servers were also exceptional - very friendly, attentive and quick to refill coffee or clear plates. The breakfast made up for any other average aspects of the hotel. Overall, the ARCOTEL Wimberger is a solid, standard hotel choice in Vienna. While the rooms and amenities are average, the stellar breakfast and great service in the morning make this hotel stand out. It's a good option if you want a convenient location in the city and don't need luxurious accommodations as long as you get a great start to your day with their breakfast.

Hotel staff very friendly and helpful, very good spa at the top floor too. Very nice place to stay.

The reception staff were very friendly, helpful and approachable. We were upgraded to a modern room on the 6th floor which had great decor and SUPER comfy beds. One small gripe was our room smelled strongly of smoke when we first opened it which could have been remedied by opening the windows during the clean but the smell left the room upon us opening the windows ourselves. The shower was powerful and clean. Our only issue with the hotel was the cleaning. The room itself was clean, but the cleaning schedule was so irregular. The hotel have a great option where you can go a day without a clean and they donate to a local bee project. We put the bee hangar on our door to signal we didn’t need a clean but staff still came in and changed our towels. Then, the following day we DID want a full clean; we came back to our hotel at 4.30pm to rest before dinner and then had a knock at the door for house keeping… we found this odd, as when we’d left our room that morning the cleaning team were already on our floor. We declined the clean as we were back in our rooms then so saw little point. Then, the following day we tried again. We came back to our hotel at 6pm to get ready to dinner to find our rooms door wide open whilst the cleaner was in our bathroom, finishing a clean. She had the door closed in the bathroom but had left the door to our room wide open; our issue with this, aside from the late cleaning time again preventing us from entering the room, and anyone could have walked

Stayed in a comfort room and I have to say the following: Room is not 4-star by any means, more like a 2-star/ Old carpets, noisy heating system, outdated bathroom similar to a 2-star hotel for quality, no bidet as shown in the hotel pics. No fridge. Advertised on Expedia as having a pool, no pool of course. SPA area is outdated with lukewarm jacuzzi water, The hotel bar was closed, for months if not mistaken. Read some other reviews with similar comments and replies from the hotel were basically nonsense for a 4-star. To summarize, the hotel is nice overall, breakfast is very well made. Room quality is far away from a 4 star hotel like a 2 star one, old outdated just ugly overall and they should not advertise the hotel as a 4 star at all. Staff, asked what are the parking rules in Vienna and got 2 different answers, shall I say more?

Good place to stay in near of City Center by Metro.