Overall Ratings & Reviews Extended Stay America Select Suites Nashville Airport

The hotel served our needs and was clean.

Clean

House keeping only came to our room once and then said we had a do not disturb sign on our door so they didn't come in, and there was no do not disturb sign on our door, they failed to do their job or let us know so we had to deal with the consequences and leave, very inconvenient.

It smelt like death when I arrived. I had already paid for my trip but was told upon arrival they were booked & I couldn’t even get my money back to go somewhere else I was told to reach out to hotels.com whom I booked thru.

Affordable, easy to find, near airport so you do hear the planes

When we got there they told us that they were overbooked and sent us a way

I didn't get to stay there, after I paid for it online and showed up and they said the rooms were booked. Lady sounded half asleep and it took forever to get through to someone just to get told I couldn't stay there. Overall trash, buns, cheeks, overall pathetic.

I was disappointed

Place is run down, dirty and feels very unsafe. Front parking space is reserved for police. Elevator was filthy. Electric outlets in bathroom & kitchen don’t work. Arm chair has recent wet stains & bottom torn out. Scared all night. Bed was comfortable.

The property was nothing like the photos posted on Expedia and certain services advertised were not provided. E.g free breakfast

The property had some sketchy seeming customers. It smelled like urine in the parking lot and exterior. The room door seemed like it had been kicked in at some point and there was mold all over the bathroom ceiling. It reeked like cigarettes and there was a roach over the bed. Lasted 23 mins before asking for a refund.

Check in was fine but was frustrated to find out that even though I paid for our room in full, it was first come first serve after 6pm, and we arrived at 9pm. “Lucky for you we have one room left.” It was absolutely disgusting. The carpets have never been cleaned, sheets felt less than hand washed. Everything was stained and there was a cigar under the bed. Do not recommend…even for an hour.

It was ok. The front desk could have been more friendly. Other than that the stay was ok. The room was clean and ok for a one night stay.

This was the absolute worst experience I’ve ever had room and grounds were dirty and stepped on a syringe at the skirt of the bed. No management on sight and hotel refused a full refund

The guy at the front desk was so nice and easy to work with; however, there were no rooms available even though hotels.com allowed us to reserve one.

Average hotel

Felt unsafe, was pretty unclean in general, lots of stains in the room. At least the bed sheet appeared clean. The office was difficult to find we wandered around for like 30 minutes until we asked someone where it was. I would not recommend this place to anyone.

Carpet is filty. Walls dirty. No shampoo, blow dryer, coffee pot. Elevator has tradh on the floor and walls are dirty.

I had to change rooms due to the sheets being bloody. But the lady at the counter switched my room at no charge. The furniture needs to be updated. The chest of drawers had drawers missing. There was paint missing on the walls. In order to get extra towels, you have to use the first ones then they'll give you one set. But only if they have any available. My business trip was 4 days. If i wanted to cook something, i had to purchase cookware for $40 and the dinnerware was $30.

If you check after 10 pm you will have to wait for someone to come check you in. It’s outdated beds are hard but it’s a clean place to lay your head… let be real you are in Nashville and not there to hang out in room you are there to go down town and hang out