Park Plaza Santiago

Explore Park Plaza Santiago
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.4

Service and Facilites

8.4

Traveler Reviews Park Plaza Santiago

Number of reviews per page
20
40
Top reviews
PATRICIA
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel es antiguo pero esta muy bien mantenido. La pileta no esta climatizada el sauna esta ok y el gym pequeño pero suficiente. El desayuno muy bueno y tienen por aprox 17 dolares almuerzo o cena buffet. La atencion del personal es excelente y la ubicacion perfecta, muy bien conectado con metro y buses.
Farhad
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2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super super super rude costumer service. Stay away from this hotel
Cristian
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No coffee or tea in the rooms, that is my only complain. All the rest superb
PATRICIA
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buena ubicación, personal amable.
Ana
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is excellent but the hotel is not new. Decoration must be updated and although breakfast is buffet they did not change the menu at all. We were there 8 days. Staff can be more attentive
Yereliz Liseth De Gracia
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Estaba limpia aunque por el tema de alfombras se sentía un poco olor a humedad o polvo. La atencion bien. Muy buen desayuno siento que bien completo estilo bufete para escoger lo que gustes, frutas, quesos, panes, y demas. Y siento que muy buena ubicación.
Ange Claire Féry
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Très bien
Juan
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2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was rude. Rooms are outdated and my room wouldn’t even lock
Fabio Morera
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10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice breakfast buffe! Quiet place to sleep!
Anastasia
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8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is in a good location. 2 minutes walk and there is a place to eat, pharmacy, grocery shop. Breakfast at the hotel is standard (different types of bread/pastries, cheese/sausage, omelet, potatoes, sliced fruits/vegetables). The numbers need to be renewed. Personally, my room was dirty, the furniture was all from the 90s. The sink didn't work at all, the toilet was flushed not even the first time. But there was no desire to clarify the relationship. I arrived in Santiago at 6 a.m., I was already at the hotel at 7 a.m. The hotel is full, there are no available rooms. Check-in only from 3 p.m. A few weeks before arrival, I wrote through messages to the hotel - no answers.
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Monica
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location, need update on furniture and carpets.
Desiree
icon-with Friends
with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The immediate area was nice, staff was friendly room was clean. Would I come back no..
Bianca K
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10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Delicious breakfast, great location very helpful staff.
Romeo
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well located hotel close to many eating and shopping places. Clean room.
Tammy
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and staff were very helpful!
David
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beds were too soft , we asked for a change of room they said all beds were the same. Breakfast was poor
Adrian
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent value for money. Well located. Helpful staff.
Natasha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff were helpful and friendly. Room was clean. We enjoyed the delicious breakfast and the rooftop terrace. Hotel is well located near to plenty of transport and lots of restaurant options.
Roberto
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Parking is not at the property
Bruno
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location
Number of reviews per page
20
40

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