Estaba limpia aunque por el tema de alfombras se sentía un poco olor a humedad o polvo. La atencion bien. Muy buen desayuno siento que bien completo estilo bufete para escoger lo que gustes, frutas, quesos, panes, y demas. Y siento que muy buena ubicación.

Très bien

Staff was rude. Rooms are outdated and my room wouldn’t even lock

Very nice breakfast buffe! Quiet place to sleep!

The hotel is in a good location. 2 minutes walk and there is a place to eat, pharmacy, grocery shop. Breakfast at the hotel is standard (different types of bread/pastries, cheese/sausage, omelet, potatoes, sliced fruits/vegetables). The numbers need to be renewed. Personally, my room was dirty, the furniture was all from the 90s. The sink didn't work at all, the toilet was flushed not even the first time. But there was no desire to clarify the relationship. I arrived in Santiago at 6 a.m., I was already at the hotel at 7 a.m. The hotel is full, there are no available rooms. Check-in only from 3 p.m. A few weeks before arrival, I wrote through messages to the hotel - no answers.

Great location, need update on furniture and carpets.

The immediate area was nice, staff was friendly room was clean. Would I come back no..

Delicious breakfast, great location very helpful staff.

Well located hotel close to many eating and shopping places. Clean room.

Clean and staff were very helpful!

Beds were too soft , we asked for a change of room they said all beds were the same. Breakfast was poor

Excellent value for money. Well located. Helpful staff.

Staff were helpful and friendly. Room was clean. We enjoyed the delicious breakfast and the rooftop terrace. Hotel is well located near to plenty of transport and lots of restaurant options.

Parking is not at the property

Great location

Very good place to stay

Z se d la m

Excellent guest services and all of the above. Thank you!

breakfast menu was fresh, good area.

Many things didn’t go well. The front staff never acknowledge the arrival of guests and all look like they would rather be anywhere else The room is not cleaned properly - leaving dirty coffee cups and no towels for guests. The hotel is run down and the carpets are awful. And we are not able to get breakfast a little early - even an apple/banana when our tour is early in the morning. Nor will they deliver the breakfast to our room later despite having paid for it. Finally there is no water in the room and staff with not help us at least fill our water bottles in the dinng room before we head out early morning in the hot sun. This has been the worst hotel experience we have had staying in Chile and would not recommend to others. They have no idea what customer service is.