Overall Ratings & Reviews The Carlyle, A Rosewood Hotel

Location is great for shopping and restaurants. Room decor is interesting and pretty. Standout brunch on Sunday morning. Glitches: 1). the porter placed my two suitcases directly against the wall heater. When I returned from dinner and went to open one of the suitcases, the handle was very hot. Fortunately, there was no permanent damage to my hand or the sides of the suitcases, but the porter really should know not to place suitcases in that location. 2). We were hoping to arrange dinner for 8 guests on the Sunday night. It was not bookable online because of the guest count. I left a message with the restaurant and no one called me back. We ended up just booking the dinner elsewhere, but I felt that there should be a more convenient way to message the restaurant.

Quality of food in Cafe, Dowling and room service has slipped. Not a full range of after dinner drinks available.

food can improve with more staff

Incredible stay - the service is impeccable and the room was the best I have stayed at in New York. The Carlyle deserves all of the accolades!

Everything was wonderful! My only complaint would be that our room was next to the room service closet. The door constantly was slamming closed. I let the front desk know upon checking out

Our room upgrade was phenomenal. Everything about the room, and amenities were wonderful. We had drinks at the bar, worked out at the gym, worked from the suite- it was lovely in every which way.

Outstanding service. We had such a great time all thanks to the staff and how well they accommodated us.

The service is outstanding. They make you feel like you live there.

Nice classic NYC Hotel with great service.

It’s home away from home

Excellent property

It like going back in time. Old world New York City when you had elegance and charm. I will definitely come back.

staff and Bemelmans. Breakfast staff pretty grumpy.

Convenient, secure, good dining, capable staff

The Carlyle was a great stay with our little one. Friendly staff, clean rooms, overall great service! We’d love to return!

An absolutely fabulous hotel. The food, spa, staff, and amenities are all amazing and the location is gorgeous. I’ve stayed at a lot of older hotels but this one may be the best of them.

Just nice. Not overbearing. Very comfortable

My sister came in town and wanted a true NYC experience. No better way to do that than staying at the Carlyle and drinks at their famous bar!

Incredible hotel! Service was incomparable. Every employee was so friendly especially the gentleman who did the elevator service. Spoiled me for other hotels!

Excellent service, responded immediately to all requests. Friendly, immaculate and elegant. Iconic for a reason. Will be staying ther