Teresa
with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When we arrived we were assigned a room on the second floor. The room was in rough shape. My husband sat in the upholstered chair and the seat dropped way down leaving him looking like a child reaching up to the armrests. That chair should have been replaced long ago. The armrests were dirty, the room smelled musty and Smokey….the desk was marked up and chipped and the curtains were askew. It really looked like something that you’d see in an old dorm room. We went to the front desk and asked to be moved only to be told the hotel was full and there was nothing they could do. After a short conversation about the state of the room they agreed to move us. The new room was better, the chairs were clean and comfortable, the room didn’t smell but it was definitely outdated. Lesson learned, you get what you paid for.
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