not friendly. They told me no room available before 3:30 so we wait at lobby. Then I saw other visitors can check in

Pres du vieux Québec, la piscine aimée

The hotel and staff were very good. I was very upset because I had the understanding that parking was included with my hotel stay!!! I feel I should be refunded for the parking charges.

Hotel was great- it’s showing some wear and tear but nothing terrible. We had a great stay. Room was comfortable and hotel was easy to get to and walking distance to old Quebec.

Great lovation

Nice hotel, beautiful view, friendly and efficient staff. Our rom was just a bit dated, but everything worked and it was a lot of space for a 2 Queen room. Clean, convenient, and a better price than many options.

Good location and great staff

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Chambre propre très bon déjeuner très belle emplacement. Mon lit était pas trop confortable le parking n'es pas compris avec la chambre

The room was clean. The staff was very helpful. The breakfast was very good. The carpet did seem outdated and needed to be updated. Overall very good experience.

Hôtel très bien situé. Chambres défraîchies mais espaces communs rafraîchis.

The water from the bathroom spread into the carpet & my belongings. They were fixing my room even after midnight. They ruined my entire vacation. I want a compensation and all my points back, plz.

It is located near the old part of Quebec where there are great views and a multitude of dining options. The rooms are clean and comfortable.

Likes - location, room cleanliness and size, value for $$$, reception was friendly and helpful. Dislikes - entry from parking garage needs an automatic door opener, signage in pool area needs improvement e.g. shower before use...where?, path to pool from door Other comments - Bathrooms need improvement ... full shower would be nice, assist handles are not in correct place, needs exhaust fan Thumbs up - our refrigerator conked out and and a new one was delivered within an hour!

Nice rooms, very clean although they were in need of a few minor repairs.

Decent, clean hotel. Nothing fancy. Cheap towels, peeling wallpaper in corners were a bit of a disappointment, as was the inconsistency of the daily cleaning (missing towels, dishes left from the night before, etc). The staff was very friendly, though, and there were some real value-adds that made this a location I would visit again: affordable parking and access to the “pantry” saved us a bunch of money and were very convenient. Great location, too.

Clean room but problems with elevator

Excellent location. Clean rooms. Excellent air conditioning.

The location was prefect for our visit, a 2 min walking distance to hop on & off tour bus, and 7 mins to the fountain to get on the whale tour bus. The self parking was very convenient. Our room was clean & quiet, and everyone was friendly!

Great place to stay at when in Quebec City.