Beautiful suite, excellent service from staff and dining experiences were top notch. Immaculate room with the best bedding and pillows.

Valentina at the front desk went above and beyond, excellent customer service!

Classy. A free shot wth a welcoming presentation upon arrival. Beautiful hotel.

Yes

The hotel is lovely and has a wonderful charm to it. Staff are friendly and helpful!

Love it

Highly recommend this hotel. Facilities are great. Comfortable, clean, lovely. The staff is phenomenal - so helpful and friendly. The food is outstanding. Lots of variety and top notch service (both in room and in the dining area).

Lovely setting. Excellent service.

Hotel was virtually empty and mechanical noise and midnight furniture/equipment moving massively disturbing. Manager rude and argumentative. We have stayed there few times before but there are definitely other options !!!

Beautifully decorated for Christmas! Could use a bit of help with luggage and invest in some new pillows as they didn’t smell fresh.

Great hotel. Clean, Great Staff.

Hotel was as always fabulous. Only complaint; bathroom in the room. Poor layout. Shower water floods out all over the floor. Commercial toil

Best check in ever! Got upgraded!

Everything and everyone was amazing

Entire hotel is in desperate need of renovation. Unwelcoming management and staff. Very loud work was being done between 12 am and 6 am.

Amazing front desk staff Sampreet

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Great ambience for the whole hotel

Despite booking and paying well in advance through Expedia for a king room, we encountered an issue upon arrival. The hotel claimed they were sold out of our reserved room type and tried to downgrade us to a queen room. We rejected this offer. They then proposed a noisy king room by the elevator, which we also turned down. Conveniently, after these rejections, the hotel miraculously found an available king room matching our original reservation. Despite a $290ish price tag a night breakfast was not included. On a positive note the hotel is beautiful and has a lot of history. Its location offers walking distances to the mall, restaurants and walking paths.

Staff and amenities