The air conditioning didn’t work. I practically had to fight to get another smaller room with air conditioning. Only after I asked to talk to the manager is when they finally found another room for us.

Perfect location, nice view, employees very well trained, good parking! Very good breakfast and service! Thank you Hotel de la Paix Oscar

Old fashioned but very smart hotel. Advertised EV charging but it was only for Tesla cars.

Classy and close to the lake.

Clean room, nice breakfast! Good views!

Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need.

The staff were wonderful, the food was great, and the parking was hassle-free and much needed in the area.

Very good

We loved this hotel ! The staff were very friendly and helpful. The breakfast had a great variety of fresh food, the pool was relaxing (although there was a lot of construction noise next door) along with the evening music. I would def recommend this hotel. But I have an issue with Expedia and cannot get through to a live person to discuss !!

All good. Helpful staff. Great location. Easy parking. Comfortable room.

The hotel is comfortable and clean. Service very friendly. I would stay there again.

The property was clean but it was old. All the furniture and appliances were maybe over 30 years and it was like staying in the 1950. But my wife liked the breakfast. The staff were great and helpful. But the hotel itself needed renovation.

Super clean hotel and friendly staff. Good location, few minutes walk to the lake and 20 min walk to Laguna. Excellent funicular nearby, fab views from there. Really good bus service to Laguna or other places which is free with a Ticino card (available at the hotel) We went to Morcote village on the bus which is definitely worth a visit.

Very nice good hotel , very welcoming and helpful . Amazing front desk.very nice view and room.

Lovely place near the Lugano city center. The room was comfortable. Appreciated the chocolate left on our pillow at night. The staff was friendly and helpful. Had a nice time with our stay.

Chose this hotel for its lake view from balcony and location, walkabilty to the lake and shopping/restaurants. Everything could have been perfect, if not for old cigarette smell in the room (non smoking room was pre requested). Needed to sleep with the door open. Would have asked for room change if we were staying more than a night. Front desk staff were extremely courteous and well appreciated.

Wonderful location nice view.

Comfortable, convenient accommodation. Short walk to the shops and restaurants. Delicious breakfast in the garden each morning there was a beautiful start to each day.

The hotel and staff were very courteous and efficient.. would definitely stay again

Great location