Breakfast was okay, but the staff was overworked due to understaffing. It was apparent that things were missed when preparing the room for our check-in, one of the pillows had a weird stain in it.

It’s good overall

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Kinda sad that the breakfast menu was microwaved eggs etc but it was nourishment

Room had small ants. No body Wash was provided. Having stayed in over 10 hotels over the past 2 weeks, every hotel had Body Wash. Room cost was excessive.

Terrible service with their refund policy

Easy access to town. Upgraded room

Easy check in, clean rooms. Breakfast was good. However it’s impossible to ignore that the pricing is a bit outrageous for what you get. Otherwise no complaints.

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They were able to get me in my room even though it was very late..

We drove from Halifax to NS and had a stopover in Kenora for a night with family. Rooms and facilities were very clean with comfortable bed. Harjot, reception staff was very accommodating and friendly. Amazing customer service! :))

This is a basic hotel and you get what you would expect. The rooms are pleasant and the beds are comfortable. There is a nice TV a microwave and fridge. The A/C is old and loud and comes on very frequently. Bring ear plugs. There is not enough staff to handle a full house. Breakfast lacked variety and items were not replaced fast enough and if you needed new towels you had to ask. Staff were pleasant and accommodating and doing their best .

This hotel is disgusting.. Went to check in someone was in our room , shower was full of hair , air conditioner sounded like a diesel tractor, crack heads where in the parking lot and looking in our vehicles had to call police . I recommend sleeping in your car over this hotel

Overall, the stay was okay. They only clean rooms once every three days but will change towels sooner upon request. However, the shower in our room only provided about 1/2 the water from the shower head and the rest from the faucet. There were cigarette burns on the rug. We had alcohol taken from our room while we were out. For the amount we paid for the room, we expected much better.

Kenora hotels are exceptionally overpriced, including this one. We arrived late, left early, did not use the breakfast included, as the room where it is served was so over capacity already we would not have been able to sit down. I did grab a coffee to go from the reception area offerings, which I dumped at my first stop as it was cold and bitter: likely brewed the night before. Our room was very noisy until our neighbors and hallway travelers settled down for the night, (just after midnight). Bed and pillows were very comfortable, and room was clean, except for the bathtub, which appeared to have been cleaned, but not a final rinse so there was what looked like sediment near the drain. It rinse away easily. Overall I would stay here again if the price was more reasonable. I would give it another try as my issues are minor and due mostly to other guests, not the fault of the hotel.

The bathroom had not been cleaned at all from last guest. It was noisy in the hallways throughout the night. And the breakfast was lacking eggs

As always. Nice stay. Enjoyed everything

WAY OVERPRICED

Very over priced hotel in relation to what amenities are offered.

No lightbulb in one of the lamps. Asked a staff member and they happily provided one. Great service.