Dog friendly: Remember to follow instructions to call the property after you've booked with expedia to secure a pet friendly room!
Check in:
We arrived around 6pm to check in and after they confirmed the pet friendly room they asked me to sign a form and pay the pet fee. The pet fee is $25 / night and then I believe $50 for tax.
The check in process was smooth, but I wish the lady was a bit more welcoming and friendly. The check in process felt more like a, "do it fast and get it over with" type experience. It's not a big deal but I just think that the check in counter is the first impression of the hotel and it would've been nice if we were greeted with a smile. :)
Room:
We were staying for 2 nights and the first night we were assigned 2nd floor.
The bedsheets do not appear to be cleaned too well as there was a foot print mark on one of the comforters and the other bed had pieces of hair from the last guest. The biggest issue was the toilet. The toilet does not flush properly. You needed to flush two times and there would still be toilet paper in the bowl.
I went down to the check in desk to alert the staff the next day and Liza was so helpful! She requested help for me right away and followed up with me after. Since the toilet situation didn't improve she upgraded us to a different room on the 4th floor that was bigger, cleaned, and most importantly with a working toilet! Thanks Liza! :)
Lastly, the walls are VERY thin so you can hear everything! Bring ear plugs!