This hotel is understaffed which had an impact on our view of the reception and the restaurant. There was no-one on reception when we arrived and when they eventually came, check-in did not feel welcoming and seemed unnecessarily vague in terms of screen use and bits of paper. Restaurant was good at meet & greet but it took a long time to take orders - staff seeming to prefer to clear tables. Everyone seemed to be waiting for food only for 3 tables to get their meals served at the same time. On one of our breakfasts the fried eggs had congealed. On our second evening it took 30 minutes to get the bill! Our room was spacious and comfortable, although the safe did not work. We reported this to the cleaner and it was fixed by the time we got back. The Market Menu in the restaurant offers good value on a limited range of dishes. The fish & chips served to my wife on the first day was excellent - fresh fish, white, flaking and a delicious batter. The one served to me next day was unappetising, looking like it came from a packet - oblong shaped, grey white fish and breadcrumbed? One of my breakfasts was incorrectly served (with beans and no tomatoes). When queried, the dish of beans was directly removed without any apology and no communication of whether the missing item would be fixed - it wasn't. I feel sorry for the staff who are working under such pressure and dealing with a lot of unhappy customers. The hotel also needs to improve their customer relationship skills. Not 4*!

The window frame in room 46 was very dirty

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Traditional ageing hotel in a lovely setting, centre of town, friendly staff, great parking and trying to cope with the unusual hotspell...no Aircon.

Very unhelpful with changing my booking which was made by mistake for the wrong weekend…no way to correct this error had to loose the money !!!

Room was clean comfy bed , staff friendly Breakfast ok , seemed if the English breakfast items had been kept warm so little bit dry but ok . Fan supplied in bedroom which helped as we were ther on 2 very hot evenings in July. Overall good

Lovely stay, calm and quiet. The room was spacious and had every thing we needed. Excellent location for Oxford and Blenheim Palace.

Given bad directions for the car park, breakfast was one of the worst I had every had, sausages rock hard and you could Snap the bacon, Bed not to my liking but that is no one's fault, you can't suit all the people. Staff when checked out was nice but the night one not very helpful

A bit faded around the edges.

The hotel was in a convenient location and easy parking. However, the hotel was very tired looking and in need of a refurb. The room and hotel was in need of a good spring clean. Definitely not good value for money.

Was looking forward to breakfast. It was pretty awful. No orange juice. Poor service. Got our order wrong. Bacon had been cooked hours ago. It’s a shame when the hotel is so pretty in a good location

Nice location, neglected hotel. Some rooms are difficult to access so beware if any mobility issues. Could be so much better.

What a poor stay. We went on a hot weekend and were given a room at the top of the building where the window was sealed shut and no air conditioning. It was unbearable. We finally moved on the last night, too little too late. The breakfast was overcooked, bacon hard, however the sausage was quite tasty. The restaurant though was very untidy, tables not cleaned, floors were covered in breakfast debris. Arrived on BH Saturday, only to find the bard had no draught beers or lagers, and it wouldn't be fixed until Tuesday. Wouldn't stay again, but will go back to Woodstock.

Traditional hotel in hundreds of years old building but maintained pretty well. The room, in particular the bed, was very comfortable and had a very spacious bathroom with a super shower. Breakfast was freshly cooked and tasty. We stayed here to support a visit to Blenheim Palace which is right next door.

Still waiting for manager to reimburse me for my stay it wasn’t very good due to the temperature in the room being around 45° which I ended up sleeping on the floor

Incredible bedroom great value! Breakfast was cooked fresh but did take a little time to arrive as it was busy but I went peak time so my fault. I didn’t eat in the restaurant as we went out to a lovely Italian brothertons I think it’s called

On a recent very hot evening the rooms were not ventilated and no fans were availible. Breakfast has also declined in quality.

I cannot recall leaving a review before however, our experience was one I do not wish to repeat. We booked a suite. It really was not worth the money. Tired, shabby & with air conditioning that sounded like a struggling car engine. The bed however was very comfortable but overpriced. The receptionists on both days were lovely & very welcoming. Breakfast was terrible, by 9.20am pastries had ran out, no water & they got our order wrong. When it was finally served the toast wasn’t toasted, it was lukewarm cheap warm bread. The scrambled eggs were like rubber. The full English breakfast was inedible. The mushroom was like the sole of an old shoe, the bacon was as hard as a shatterproof ruler. Need I go on? It was rather interesting to overhear from the other side of the ‘restaurant’ that it was like being in Fawlty Towers and I have to agree, it was!! We expressed our concerns to the manager about the breakfast and rather than waiting another 30 mins to have a replacement (yes, it took that long to be served) we just wanted to leave. We’ve never left a hotel so early to go home. This is a hotel that appears thrives on tourists and coach tours. For the couple that want a lovely time away we found so many more places within yards that we could not believe we opted for this hotel. Gutted.

Parking a big plus point.

Shame, cool old building but pretty poor staff, pretty poor upkeep-window fell off the hinges, terrible breakfast. Probably wouldn't return sadly as we stay in Woodstock often.