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DoubleTree by Hilton London Ontario

Explore DoubleTree by Hilton London Ontario

Overall Ratings & Reviews DoubleTree by Hilton London Ontario

Other sources (1,122)

8.4

Very Good

From 1,122 reviews

Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews DoubleTree by Hilton London Ontario

Number of reviews per page

20

40

Top reviews

Jen

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Had a great stay here. The staff were very accommodating and helpful. Went above and beyond! Would recommend.

Jennifer

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

There was shampoo or conditioner all over the shower when we arrived. So it felt like it hadn’t really been cleaned. It was unusual not to have a smart TV and the room could definitely use an upgrade/paint job. The parking was extremely limited for the size of hotel and we were lucky to find one of the last spots but several others would have been unable.

Hotels.com verified review

It was a good location we were close to Canada Life Place. The rooms were clean, everything we needed. The only issue was parking was a public lot.

Melissa

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Clean hotel in close proximity to Canada Life Place.

Lee

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was ok. Out dated and no hot water for a shower or to wash up.

Andrew

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The bed was bumpy and uncomfortable. The hot tub needs improving.

Avery

with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately our shower was broken and the water never got above just slightly warm. the drain was also broken/jammed which meant you were also standing in cold water.

Janet

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable and staff was pleasant!

PBetty

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. Rooms were clean. Beds comfortable. Close to restaurants and the venue we wanted to go too!

Jonathon

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent check in desk staff, with a warm cookie on arrival. Located very close to the Via station for train travellers. Close to most major hotspots.

Iman

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good staff, moderate room, moderate room service! But we were comfortable!

Karma

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant was nice and liked having Yuk Yuks in the building. On a cold winter evening no need to go outside. Perfect!

Jennifer

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Our room was clean and fresh when we arrived. I had booked a standard room with a king size, the hotel upgraded us to a deluxe room with a king size and a balcony. We had an issue with our glass door key card (we had 2 sets of locked doors to go through) and the front desk remedied that for us immediately. Overall it was a pleasant stay and I would book there again.

Expedia Group verified review

Downtown

Chelsea

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff was awesome, I left my phone at the front desk and they called up to let me know

Ross

Business

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Parking could’ve been cheaper

Ross

Business

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great place

Hankook

Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Need some renovation in rooms

Ryan

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Upgraded room. Was amazing. Food excellent and customer service great. Easy proximity to our concert.

Jennifer

Friends and Family with Friends

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Staff were great! Hotel was clean and spacious.

Number of reviews per page

20

40