The staff members were so welcoming and did everything to make our stay absolutely perfect. When I return to Florence, I won’t stay anywhere else. Eduardo at breakfast gave the most amazing shopping recommendations and made the stay even more enjoyable. From the front desk staff to the butler team, our stay was the best ever!
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Top notch service
audrey
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel was very clean, the staff were fantastic and the hotel is more importantly very dog friendly
Verified traveler
with Partner
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Our stay was amazing, the room was great and the staff was fantastic!
Kerry
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Nice property in a great location.
phillip
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
We loved the room service and check in/butler experience. The hotel is very clean as well. The spa experience was so-so and the taxi service was unprofessional and much below standard.
nickey
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Wonderful stay for 7 nights in Feb. The staff in the HOTEL are top notch and will stay here again. Easy to walk to all locations and the concierges are very good!
scott
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Love
Mario
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Very friendly and helpful staff . Will definitely be back.
catherine
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
5-star experience. One of top florence hotels for comfort and convenience. Every request was granted with smiles, incredibly personable staff and simply nothing negatve. Wonderful location, ambiance, food and assistance. Hope to return!
Kurt
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
St. Regis properties never disappoint. The staff were phenomenal as always. The breakfast was a great way to start the day. And the cocktails from the Winter Garden were amazing (the Klimt was to die for). My only complaint was the shower, in an otherwise perfect room, it was small and cramped. The shower head was too low and I would hit my head (I’m 6’ on a good day).
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Josh
Business and Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
absolutely Amazing. We had a suite there and it was one of the best I’ve ever stayed in in Europe. Large comfortable and stunning inside. The staff is absolutely wonderful close to everything and easy to get in and out of
Timothy
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Amazing experience as always, highly recommend
Madhur
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
EXCELLENT & BEST
DAVID
Leisure
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Excellent location
Staff is superb
Paul
Business with Partner
10.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Great classic hotel full of charm and attentive service staff. Very good location within walking distance of many great sites in Florence. Will stay again and every time in the future.
Verified traveler
with Partner
8.0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
Everything was good. Love the architecture. Staffs are amazing. But, the heater and water pipes make noise. The room is a little small. The location is a little far from tourist’s spots.
Brannon
with Partner
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
From the moment we arrived to the hotel the service was amazing. The staff was more than helpful. The location is perfect and walking distance for all of the shopping we planned to do. Our suite was beautiful. We appreciate the minor details and arrangements they made to help us enjoy my birthday. We will definitely be back!
Sana
Leisure with Partner
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Absolutely perfect in every way, gorgeous hotel/rooms, fantastic service and ideal location.
Jenn
Leisure with Partner
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
You will feel like the Medici when you stay here. The service, food, and decor are impeccable. I can't wait to stay here again. This might be the only place I will now stay in Florence.