Only stay here as family nearby. Find it very impersonal hotel where it is more geared towards functions ie weddings etc so the ordinary guest seems to be brushed to one side to give priority to people attending functions. Reception staff again professional but not exactly warm and friendly. Restaurant staff very professional and pleasant. Disappointed on a two night stay room not serviced. Good job we had sugar and coffee with us.The prices paid for a deluxe room this should be a guaranteed. On entering, room looks nice till you eventually see that it is not as good as first impressions. Instructions on how to work TV would have been nice as would the addition of room service. However what ruined the stay, albeit beyond their control was fire alarm going off at 3.15 am and everyone evacuated. So nearly two hours standing outside in freezing cold. No provision made for two very elderly men who were struggling and only helped by two guests getting them chairs to sit on. Young toddlers and babies absolutely freezing. Roll call was a joke as names called out before people were there. It was a total farce and very badly organised. Hotel needs to seriously look at their procedures for emergencies as what we experienced was disgraceful. Total lack of communication from staff as to what was happening, how long it would be, was it false alarm……we got nothing. Not even an apology on checking out.

great base for a wedding we were attending near by. its a lovely looking place

Rooms were tidy and clean. Football was on at the bar however there weren't enough seats / space to watch it. This was a bit of a flying visit however I would return.

We had a lovely stay at Hollins hall hotel

Nice location

A fabulous setting and great facilities. Very handy to Leeds or Bradford. Staff were really helpful too

okay hotel, food was dreadful though

The venue is superb but I was disappointed at the attitude of the staff. They didn't seem happy and weren't helpful when needed - it was as if it was all too much trouble! At breakfast I apologised that I couldn't eat the fried egg as it was solid like rubber, the pear was dense and not ripe and the pastries were white and doughy - the waitress couldn't care less and didn't attempt to apologise. When I checked out the receptionist was miserable and didn't ask if I'd enjoyed my stay or thank me for staying. You really need to work on customer-staff relations.

Disappointed not to be able to get a treatment at the spa, despite it being advertised- the girls had gone home for the day. Also had to walk to the spa to find this out- couldn't book through hotel reception. Good breakfast and room clean enough but could probably do with an upgrade as it looked tired.

We loved the pool, sauna, steam room. We stopped for two nights to rest after a busy grad week. The rooms were nice and the food was great. Couldn’t book a spa treatment as they were all booked up. Everyone we met were friendly. We will be back.

Good location to explore the area. Didn’t eat or drink there, but room was fine and the facilities were really good. Would stay again if in area. Thanks

Everything was top class apart from the evening meal which was really quite poor. When we sat down to eat both beef dishes (steak and feathered beef) had run out. The meatballs starter was also off the menu. We ordered the chicken and avocado burger. The chicken was tough and there was around 2cm of avocado on top of it. A good chef would have most definately questioned why so much food came back to the kitchen on one plate. We ordered the chocolate desert which should have bee. Chocolate brownie but the kitchen had also run out so we had a chocolate rocky road type pudding with ice cream which was good and also the cheese plate which had grapes that looked like they were a week old, most definately on there way out of date. Other than that, the room was stunning and the bed was exceptionally comfortable. Would definately stay again and not take the half board option. Breakfast was great.

Dated and grubby.Tired furniture.Slow check in. Overpriced accomodation.

Unfortunately, they gave the distinct impression that we were not welcome and something of an inconvenience. There are a lot of rules about what you can't do. The property is ageing and the staff not particularly happy it seems. This is a hotel that caters for older clientele, in large numbers and this shapes the attitude and tempo of the venue. Won't be going here again.

Lovely hotel with good facilities

All good and worth a visit

Very nice hotel, staff friendly and welcoming.

Welcoming, clean and quiet

Very helpful staff and comfortable bed.

Beautiful hotel very clean . Room was lovely very comfortable.