Our stay was perfect. Hotel offered all the modern conveniences for a comfortable and pleasant stay. EV charger on site was also available, very convenient.

All good

Clean spacious room, nice staff, rooms had a mini fridge, microwave and mini sink which was helpful

The beds were very hard the air conditioning wasn’t working . The bathroom had hair on the floor and there was poop or barf on the floor. I won’t be staying there again. I also found the prices were very high for what you got.

Neither of the two front desk staff we interacted with were very friendly. The bathroom near the lobby had just been mopped and there was no wet floor sign, leading me to go flying when I walked in. The room itself was nice, but the ac spent all night turning off and loudly back on.

Had everything you need.

The location near the Bay in Sault Ste. Marie was great. We were able to walk over to the Bay boardwalk. Our room was good , clean and comfortable. The overall hotel and room could do with a refresh as it looked dated. Parking was a bit of a challenge and the hotel was hard to find due to one way streets etc in the area. I would recommend this hotel as it was comfortable and clean.

Very Loud AC. Too many stairs to parking lot from first floor.

nice hotel, close to our event

Very clean room and property with helpful staff, lots of parking and a standard breakfast. The specialty coffee machine is nice.

Clean room.

Nice stay

They allow pets. There are no designated No pet rooms so if you have any allergies beware. Also be tolerent

Very clean, staff were great

Liked the seperste bedroom from the living area. Liked the 2 doors to the bathroom. There was a large black garbage bag in our hallway from Saturday morning until Monday afternoon. I told 1 housekeeper and two front desk staff about it and they all said they would look after it immediately. Nothing happened.

Air Conditioner broken

The make shift air conditioner in room wasn’t working properly so had to open window

On my first night, the room provided contained a hidden structural defect—the fabric dust cover on the underside of the boxspring had a long tear in it. My registered pet entered the boxspring through this tear and got trapped inside the frame, requiring an emergency extraction by myself and a staff member and an immediate room relocation. When I requested a refund of my pet fee and my first night's stay due to this dangerous maintenance failure, management issued a written response denying liability, claiming the incident was my fault because my animal was 'allowed out' inside the guest room. The hotel room was rented explicitly so a registered pet could occupy the space; guests cannot be expected to inspect the underside of a bed for hidden structural traps. Unprofessional management and unsafe facility maintenance.

The property needs some enhancments and better cleaning standards.

Breakfast Replenishing could be better Clearing halls of debris eg. McDonald’s carry out bags left outside room doors