Harrison Lake Hotel

Explore Harrison Lake Hotel
6.0
Pleasant
From 2,074 reviews
Cleanliness

5.4

Room Comfort

6.2

Service and Facilites

7.0

Traveler Reviews Harrison Lake Hotel

Number of reviews per page
20
40
Top reviews
Adria
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is falling apart. We waited 1 hour to check in with a line up of other people. We were told they weren’t ready for check ins. Continental breakfast was an hour late according to the website. Hotel restaurant was never open. Carpets throughout the building were ripped, stained and mismatched. Wallpaper falling off walls all over. Room wasn’t clean i.e. hair on the floors, bathtub and sink were stained. Rips in the sheets and duvet on the beds. 1 window didn’t have a latch, the A/C stopped working the 2nd night. Tried to use the provided fan but it was too shaky due to the broken fan blades. Not enough towels, no coffee or no tv remote provided for the room. Staff was friendly but not helpful, extremely understaffed.
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Randy
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we checked in we were to have one room, 2 queen beds. What they gave us was 1 king bed which was not acceptable so we did end up getting two separate rooms. In my room the toilet ran constantly and the plugin next to my bed did not work therefore no lamp and unable to charge my watch/cell phone. I had to unplug the coffeemaker from the power bar so I could charge my items. Continental breakfast was hard boiled eggs, bread with toaster (no butter/margarine available) coffee but no cream available and yogurt. No juice available. I was looking forward to our stay but very disappointed.
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Buangpuii
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The check in time is 4pm, and we got there at 4 but the room was not ready yet and had to wait an hour, when we finally got to the room, the room was not ready and cleaners were still working on it. Looks like they were short staff. The location is good, close to the beach.
Suzanne
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Water stains in are room. Room smelled
Yu Lan
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We found a parking ticket on the way home which was issued when we stayed in the hotel. Then we tried to contact the hotel about this issue. We called many times trying to get the manager or whoever is in charge. But we never got any calls back. They told us the manager was away or nobody answered the phone. The hotel’s responses were totally unacceptable.
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Dave
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Markus
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was ok but the hotel is a little run down and needs updates
Heather
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not clean. No hvac only a window air conditioner that left the window open and allowed birds to come into the room. Very lumpy bed and the toilet did not flush I would not recommend
Jingwen
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unacceptable Soundproofing and Dismissive Service – Family Travel Warning We had a terrible experience during our family stay at Harrison Lake Hotel. The soundproofing in our room was practically non-existent due to a connecting door. Explicit and loud adult noise from the neighboring room carried straight into ours, severely disturbing and distressing our young children. When I raised this issue with the front desk, the staff showed complete indifference. They dismissed our concerns with excuses about automated room allocation and scheduling limitations, refusing to take responsibility or offer immediate manager support. While we were eventually moved to a new room after multiple complaints, the staff's unprofessional attitude and lack of accountability ruined our stay. I strongly advise families with children to look elsewhere.
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Elizabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noticed new carpets and fresh paint on our floor but building still needs more clean up. Bed was comfortable and we had an good sleep. We did not expect a view . Pleased to have a view even though it was obstructed. Very dirty exterior windows , garbage in the parking area. Continental Breakfast was very basic.
david
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is an absolute dump, they advertise continental breakfast but for 15.99. The rooms were absolutely disgusting mold in the shower, advertised jacuzzi tub did not work. Power outlets were dodgy at best. I explained to the front counter that the place was gross but you can tell he gets it 100x a day and just said sorry. Oh and no air conditioning just 2 dirty desk fans to keep you cool. I do not recommend. Spend the extra money and stay down the street at a nice place it will be worth it.
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Alexa
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was completely shocked by the state of this hotel. Expedia has 4.3 stars and I don’t understand how that is possible. If you look at Google reviews that is more accurate. The hotel is not as pictured. Most of the amenities or communal areas were out of service or being used as storage. The whole hotel felt extremely run down and dirty. The elevator felt quite sketchy so I took the stairs, which is also the emergency exit. When I walked in to the stairwell it was notably dirty and had a lot of dead bugs all over the ground. In one section it was almost blocked with mattresses and furniture stored in the stairwell. When I got to the bottom of the stairs and tried to get out on to the street the door was jammed shut. The emergency exit was non functional. I cannot see how this hotel has passed inspection. We checked out without staying the night. It’s cheap, but not that cheap... Would not recommend staying here.
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Vanessa Camille
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall, a good stay for the price! The staff were accommodating, friendly, and very nice, which I really appreciated. The breakfast was also good, with plenty of choices. However, the breakfast menu was the same every day, so it would be nice to have different options each day. One downside was the smell. The place had a noticeable smoky odor, and the garage could have been cleaner. Despite that, I think the place is good value for the price. What I liked most was the location—it’s only about a 5-minute walk to the beach, which was a big plus for me. Overall, it was a good experience, and I’d consider staying here again.
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Lovely
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is not very well-maintained and looks quite dingy overall. The roof also appeared to be in need of repairs, and the rooms were quite small and cramped.
Lianna
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was stains all over the carpets, the air conditioner barely worked. There was no customer service at all, we saw one person at check in and never saw anyone ever again. Way too expensive for an old and not taken care of hotel
Brian
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel needs renovating in plumbing and amenities
Connor
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything is closed. Breakfast is yogurt, eggs, muffins, and toast. Nothing is clean. Hairs in bed. Property is dated and falling apart. NO beach view. Front door is broken and is a security risk. The manager is running the place into the ground.
Audrey
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was nice and close to Harrison Lake
Renee
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel and room were damaged and dirty. Windows on fourth floor opened out from the bottom and would be a death trap for a child. No screens on windows. Spider webs and dirt, carpets badly stained and filthy. Even the car garage was filthy and stunk of garbage. No breakfast. No worth the money.
Mary Louise
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good for price. Needs more improvement on cleanliness. Overall, still good place for budget travel.
Number of reviews per page
20
40

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