Had a room reserved but when we got there the room was so hot it was ridiculous. I asked to get a different room and it was no better..I asked if they had A\C and she said no I said well you better take that off the website stating they do..FALSE ADVERTISING at its finest. And to top it off they wouldn’t give my money back.We went to a different hotel. Will not be back! So if your looking for a room with A/C especially in the summer this is not the place!

Everything was excellent. Couldn’t ask for any better. Thank you.

I'm sure I seen pictures of a pool. But they don't have a pool.

Place lacking AC during our stay

Blood on walls, toilet constantly ran, stains on bedding and floor.

No way to cool off the room - very uncomfortable. I can’t imagine staying here in the summer! Very dated but clean. Central and convenient but Heatless and lonely location.

I didn't get to eat at the restaurant s. Staff were very helpful.

Room was clean staff and parking was great. Room was hot as there was no A/C in the room. Taps in bathroom sink are old and small hard to turn on without using a cloth or something. Could use updating. Shower diverter did now open all the way to as ha a to pull up, also could use updating dating. Was a nice quiet stay.

Room is decent could use a lot of updates. Parking is ok could not fig out kept window open was nice

I recommend this hotel when you need safe and easy access to city center at affordable price.

Hotel itself is getting old style, and shower faucets at loose or the head were not that optimized, not a good experience when taking a shower. Coffee maker is not that as good as others.

It was okay

No microwave, fridge frozen solid,no bottle of water to brush teeth or make coffee. Elevator 1 and 2 not working properly press button nothing happens. couldn't get room cool air conditioning not working. Only has ice machine on 7 and 14 floor.No drain plug to take a bath. Very dated hotel Front staff and maintenance very nice . Close to hospital benefits us. Great parking

They were accommodating when we had to change our plans and shorten our stay. The staff were kind and helpful.

All good

Great play to stay with a pet.

We were upgraded to a King room that included fridge and microwave. Ample parking is at the front with small stalls. The location is great for the north end of Edmonton. Staff were very friendly and attentive. a good bargain.

Hotel needs a lot of upgrades!

The room and building are very run down. The paint is chipping off of furniture, walls, etc. The curtain didn't close (or have the option to adjust) to shut light out so it was very bright in the room. The temperature was not adjustable in the room so we were waking often of being too hot. I called the front desk and they sent a security person to show me how to adjust the temperature only to find that it just wasn't an option. After these findings, he said I should understand that the hotel was built a very long time ago. There were what looks like old wine stains on the bedding making me wonder if the bedding is cleaned with each guest. Unbelievable to me that they have similar pricing to other higher end hotels. Do not recommend.

Parking was easy. Property was dated but still grande in their decor. Beds were very good and showers too.