Great location. On the waterfront with plenty of restaurants within walking distance.

Great room and breakfast

The Waterfront is located close to a number of restaurants and other amenities. The staff are friendly and very helpful. The hotel and rooms are very clean. My only criticism would be wireless I was kicked out and could not reconnect and at other points streaming was halting and buffering for long periods Despite I have stayed at this hotel a number of times and will return the next time I find myself in Burlington.

The hotel is a great location right beside the pier, park and downtown restaurants. The staff was pleasant and the front desk clerk Esteban was very welcoming. A continental style breakfast was included with coffee, juice, various breads, pancakes, sausage, tater tots, and mini omelettes , some fruits and cereal were available. A small seating area was available or you could go outdoors to enjoy the view while you grabbed a quick breakfast to start your day. The lobby and the room were very clean. There is a restaurant attached to the hotel which is convenient. You do have to pay for parking at the hotel.

Food was very bad Rotten apples

Ok

Very good Amazing view In morning wonderful.

👌

The staff at the front desk and at the restaurant were most pleasant and welcoming. The hotel room was very clean and we enjoyed our stay.

The room could’ve been cleaner as there was hairs on the bedding, and the bathroom fan was very full of dust and debris. Carpets need to be replaced with lots of stains, but overall everything else was quite clean and the staff (especially the breakfast. Staff) are very friendly.

Great location!

I have stayed at Waterfront several times over the years. Always feels comfortable + homey to me.

The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job.

great location

We were disappointed that the pool was closed and we were not notified. The TV wouldn't work and we called for assistance and they never came. Our sheets had stains on them. The location is lovely, but our experience was less than ideal.

I found the staff to be extremely helpful. The property was clean and quiet. I was surprised to learn that we had to pay 20 dollars a night extra for parking and that "access to plug-in" for electric or hybrid vehicles meant that we could drive down the street and pay for parking in a public lot. Misleading. Also, there were few electrical outlets in the room and no overhead light. The room was rather dark.

Hotel view was beautiful and the room was comfortable and surprisingly quiet. The room had a lot of things that needed to be fixed and our check in wasn't the greatest. The room wasnt ready at check in time which was completely fine and were asked to wait about 5 minutes which we were okay with. We waited nearly 15 mins and asked again as we had to leave for a specific time. (during the wait the employees were arguing it was a little uncomfortable) We asked if our room was ready the agent had no idea and we continued to wait, we were going to ask to leave our items and have them put it in our room as we were running out of time but after alot of confusion they spoke to someone who I believe was a room attendant supervisor who said the room has been ready and they called it down but we weren't informed. We would definitely stay again, the hotel is nice and the room suit our needs however im hoping the employees arent as argumentative with eachtoher as it was a bit awkward.

Beds were uncomfortable, didn't sleep well, breakfast offered was okay not a huge selection.

Friendly, pets welcome, nice view.

Great location, friendly staff.