Denise
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This was my second visit to the Royal Hotel which I was looking forward to!
On arrival no recognition for it being my second visit- no welcome message or fruit etc in the room!
Staff are great especially the pool team and the breakfast team!
The room i had was the same as last time-
I asked if I could have a late chexk out at 2pm and told no!!
I still love the hotel but it could do better to recognise returning guests!
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