Best Western Plus West Edmonton

Explore Best Western Plus West Edmonton
8.8
Very Good
From 1,645 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Best Western Plus West Edmonton

Number of reviews per page
20
40
Top reviews
Jacie
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very clean
wen yan
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room close to the elevator, bit noisy. There than that are good.
Danielle
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There's only 1 elevator for the whole property. That caused alot of delays.
Daisy
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast is great. Hard time making my own waffles but it went well.
Randal
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean spacious rooms. Breakfast was good surprisingly I got a peek and watched them bake muffins fresh .
Mudassir
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is outdated and the rooms are in need of a refresh. The mattresses are horrible and cheap. The hot water in the room was non existent. Pool needs a good clean. Ladder is broken and you can see the rust on the tiles water was very misty.
Tracy
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was big which was nice. no carpet is great in rooms . would stay there again
Gerin
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean, and the staff very friendly.
Sylvia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well done
Brenda
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy to find, lots of parking with friendly staff and a great breakfast! Very clean.
NITIN
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, staff was friendly Breakfast should have more vegetarian options
Erika
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff, lovely room, and great location in terms of the mall and restaurants
Jayson
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The size of the room and helpful staff were easily the highlights. However, I found that the shower floor was more slippery than expected and I feel that that could be addressed.
Crystal
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clearly renovated, clean and spacious. There were many amenities onsite even though we didn’t take advantage of them as we had planned our trip to be out of the hotel. The breakfast was okay- typical for a hotel. However, when we first arrived we were given keys to a dirty room. Not a big deal- went back to the desk and the attendant was very apologetic. But then she said the property was completely sold out and she didn’t have any more rooms for me and that she’d find another hotel for me somewhere in the city. At this point im sure she could see the panick on my face as I don’t drive in major cities. She eventually switched me to another room of a guest who hadn’t arrived yet and figured out, with the support of her manager, a way to get my previously assigned room cleaned before the other guest arrived. They did offer me a 20% discount on the first night because of this situation. Also, during our last morning breakfast they allowed the hockey team staying here to gather in the room to watch one of their previous games. It was so loud i had to leave before finishing my breakfast.
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Darci
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great spot. Highly recommend
Ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was great and helpful, breakfast was good, hot tub was good, but can be a bit too hot, the pool was good, warm and not cold Room was clean, I found the mattress was too soft, my opinion.
Selene
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lots of pool toys provided. Staff are attentive to requests. Lots of amenities like a complimentary slushie machine and Nestle espresso machine.
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room, very clean and spacious, all the front desk staff were helpful and plenty of choice for breakfast
Andrew
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Decent hotel but showing its age. The staff upgraded us to a suite when we arrived which was nice but the room had a few issues. Towl rack and faucet were both broken and the plumbing made horrible noise anytime the room next door used water for anything. It woke me up repeatedly in the night. Also, the A/C unit was extremely loud.
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sanghyun
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thank you for everything
Number of reviews per page
20
40

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