Overall Ratings & Reviews Sutter Inn

The motel and staff are nice and the rooms are amazing

Nice place

Dog running in the hallway dirty towels dirty sheets.Never again

First off size of room great! Hot water perfect! Beds were comfy and pillows were nice and soft Now the issues:1st night- room was dirty, squished cockroach guts all over the walls, plugs suck, nothing was plugged in, phone didn’t have a plug in or a line, no one at the desk has any customer service, lots of random people walking around the parking lot, no elevator, ac was tapped together and didn’t cool room down, very basic breakfast options, kids running up and down hallway in the middle of the night, cops in and out of parking lot all night, hallway doors propped open all night, deadbolt to our room didn’t work so used the change plus pinned the ironing board up against closet for extra protection. Also cords running across floor SECOND NIGHT- returned back to hotel around 10pm to find neighboring rooms trash outside in the hallways, a dead cockroach body on the floor in our room and a live cockroch came crawling out from under the beds around midnight( have small children so I didn’t pack up to try to find a new hotel). Also wanted to give them the benefit of the doubt. Third night- went to leave for lunch and the wet floor sign was changed to say “caution wet p***y” with a graphic drawing, returned back to room after being out with family all day to find another dead cockroach body on the floor and Finally some the trash was removed from the halls.

It was an average hotel

Got there late in the evening realize the parking lot never settles down went and stayed at the motel six in front of it so much better less commotion. Before deciding to move, I was in the parking lot and seen like three fights almost break out again this is like at 11:00 PM

It was great

Very nice place to be and the staff is very welcoming

It was dirty and smells bad and the toilet was not working properly. The towels had hair on them and the keys to the room were not working most of the time we stayed there. Never coming back to this hotel again. People that lives there do drugs and a couple of them offered me some and that is crazy.

The walls are very thin so you can hear the neighbors all night. The rooms were not cleaned properly and there was food in a brown bag from a previous tenant, that was still in the microwave. I would not recommend this place if you want peace and quiet when sleeping.

N/A

Everything seemed great!

Horrible place to stay. People squatting under the stairs. Dogs barking in room next door all night. Bathroom smelt like piss. Would not recommend

Let's start here, I know it's cheap. In town for a few days and just needed a clean room with a comfortable bed. The guy at check in had absolutely ZERO customer service skills. Our room was 219, right next to the stairwell on the 2nd floor. The outside door didn't close on its own and people were in and out with no need for a key card. The wind was howling through these doors and people just kept leaving then open after I'd choose them. A crackhead ladies 3 kids were running up and down the stairs two nights in a row, screaming and stomping. The last straw was a fight breaking out in the room directly across from us at 3am. People yelling down the hall to shut the f up. Guys running out yelling they don't care about jail. Crazy. We checked out of our 4 night stay after night 2. Avoid this place!

The hotel maids need to pay close attention to the usage of the appliances such as the microwave but besides that everything is much in order

No shampoo in the showers the lock on the window was broken the electrical outlet was broken the place was dirty we left after only about 8 hours did not stay second night when I discussed the issues with the manager was told should have complained at two in the morning not when we woke in a horrible accommodations.

The staff except one was very nice. The one with the mask she is a thief took a picture ifcmy driver's license. Cockroaches so make sure food is in containers. I used pet friendly spray. Hsrd to get in and out traffic

No room service. Tight parking spaces. No secure doors. Anybody could enter motel. Limited light around property.

Run down, room smelled like cigarettes.

The staff were nice and I assume the cleaners were doing their job but the towels were dirty before we even used them